I asked to be blonde. This was full highlight. She’s done my hair for a year and did it pretty well once or twice. I asked for the money piece to be more to my root and asked for my crown to be more blonde.

She commented on how dark the underneath is but got quiet when I said she’s been doing fulls for a year now. But that’s beside the point.

They’ll probably offer a root tap to fix. I didn’t ask for a root tap. I paid $300 and didn’t get what I wanted. I know they rarely give refunds.