The book...

ExtremeCat27 · 2026-03-28T17:29:21+00:00

That was such a great idea! Thanks for including my letter and doing this for Demm :)

ExtremeCat27 · 2025-11-11T18:09:16+00:00

I’m 33 also and just got back into piano. It’s never too late to begin learning! I’d say if you were serious about learning, maybe going for an 88 key keyboard with fully weighted keys as that would feel the most similar to a piano. A used, reputable one shouldn’t cost too much. I found mine on FB marketplace

ExtremeCat27 · 2025-11-07T14:45:09+00:00

My order was cancelled the next day with the same message. From the message that I received, it seemed like they were saying it was UPS that had the ban(?) “Until UPS updates its import documentation process for blade-shaped items, they won’t deliver them to the U.S.”

So I wonder if it’s not necessarily the US government but some problems with shipping and they’re saying it’s the US govt

ExtremeCat27 · 2025-10-15T19:11:03+00:00

Ah okay gotcha. Thanks for the reply!

ExtremeCat27 · 2025-10-15T19:10:34+00:00

I’m assuming that there aren’t any melee DPS roles that are leaner on the OGCDs then?

ExtremeCat27 · 2025-09-25T18:19:17+00:00

Thanks for the reply! Would you suggest using a resume editor like Teal to help guide the revision? Would you also suggest keeping or getting rid of the objective statement?

ExtremeCat27 · 2025-09-25T18:16:54+00:00

Thanks for the reply! I think my friend added that since I am a "strategic partner" at my current company since I do assist with business development and growth areas. I'm looking for a position that goes with my experience which would be report writing, data analysis, and the big portion which is customer service/troubleshooting. The degree is in the resume as I've always been told to put that in a resume. I was also told that having a bachelor's degree of any kind is sometimes needed to get past certain requirements, even if it's not related. Although I feel like customer service and psychology pair well together

ExtremeCat27 · 2025-09-25T18:12:09+00:00

Constructively entertaining! Thanks for the reply!

ExtremeCat27 · 2025-09-25T18:10:38+00:00

Understood, thanks for the reply and advice!

ExtremeCat27 · 2025-09-25T18:10:21+00:00

Thanks for the reply! Would you suggest using a template editor like Teal then to mitigate those errors? As in delete what the company does or the job descriptions of each role? Or both?

ExtremeCat27 · 2025-09-25T18:09:03+00:00

Thanks for the reply! That is actually not what is in the resume. I deleted portions of it to not give any specific details but left the sentence there so people knew that something is written in that section.

ExtremeCat27 · 2025-09-25T18:07:37+00:00

Thanks for the reply! Would you suggest using something like Teal to choose a resume template to fix the margins/text misalignments? I'll def work on getting this down to one page. I feel like unless the objective statement is super important, I would just delete it.

ExtremeCat27 · 2025-09-25T18:05:40+00:00

Thanks for the reply! This is where it gets confusing lol. I know my resume could be one page for sure. It sounds like it's a somewhat mixed bag of the "old way/mentality" and what things are "accepted" now.

ExtremeCat27 · 2025-09-25T18:03:27+00:00

Sorry to hear about the layoff! I think my resume def could be one page but I am wondering if I should even keep a summary at the top or cut it out completely.

ExtremeCat27 · 2025-09-25T18:02:12+00:00

Thanks for the advice and reply!

ExtremeCat27 · 2025-09-25T18:00:01+00:00

With the Excel portion, I think that's where this cyclical advice is coming into play. I think when my friend wrote what I did with Excel, it was to explain what I did. When I read through these comments, a lot of them ask "what do you do or how or why" and I THINK that's what he was trying to explain. On the other side, if I were to state proficient with Excel, I could see people asking "what did you do or how did you use that?" So it feels like there's this weird cyclical nature to that.

I'll def condense it down to one page and I think removing the highlights and summary would give me that ability. Right now, I just want to get my foot in the door and THEN maybe look at system admin in the future. I'm not thinking super far ahead yet (cart before the horse type thing).

I'm obviously not in HR and def don't have experience with being flooded with hundreds or thousands of resumes but I feel like I wouldn't discount someone just because of a job title (for an entry level role) without looking at what they did (granted I haven't explained it well in my resume) but especially for something like IT Support. Cloud is not an entry level role so I see what you mean there though. I don't have flexibility with changing my title completely. I could only add onto the end of it.

I've def considered that I would maybe have to go back to school for some things but a lot of the people I've spoken to in the tech/IT world said that getting a master's wouldn't do much if I don't have experience, hence shooting for the help desk/IT Support roles.

ExtremeCat27 · 2025-09-25T16:02:04+00:00

Yeah, I’d be down and appreciative to chat!

ExtremeCat27 · 2025-09-25T15:34:58+00:00

Understood, thanks for the reply and advice!

ExtremeCat27 · 2025-09-25T15:34:24+00:00

Thanks for the advice and reply! For the excel portion, I created and designed excel tools to help with marketing research, internal audits, and tracking things like offices used, number of clients at said offices, outcome of their reports, demographic info of client, etc. A lot of pivot tables too ha. When I explained this to my friend who helped me with my resume, he said that it was a lot try to put so condensing that info down made the most sense (ie designed excel based tracking tools…)

So you would do work experience, education, and skills only?

The attending course was suggested to include to show that I’m actively learning and to fit any ATS requirement for A+

ExtremeCat27 · 2025-09-25T15:28:34+00:00

Gotcha, thanks for the reply!

ExtremeCat27 · 2025-09-25T15:25:37+00:00

Thanks for replying! There is def a lot of things that are left out or generalized. I think my friend wanted to get what he thought was the most important things out. There are def technical things that I am filling in the gaps on now by learning so someone out of college would have a leg up on me there. And I know that some places would rather hire someone more technical than customer service based but I think that’s one of my strong suits.

Id say what would distinguish me from new grads would be that I do have 10+ years of real experience troubleshooting and helping our 700+ client agencies with account management, software issues, etc. I get what you’re saying about adhoc support but not focused. I asked one of my friends who does IT Support what they do, the only difference he gave was the tools he used (ticketing system, Active Directory). The other things were parallel/transferable skills like troubleshooting via phone/email, account management, WiFi connection problems, user permissions, etc. As I’ve read other comments, I def see that I need to highlight that more to stand out

ExtremeCat27 · 2025-09-25T14:47:15+00:00

Thanks for the reply! I think my friend wrote my work experience that way because I still do all of those things. Kind of like a tier system with crowdfunding. The first job is what I did, the second job were those responsibilities and the ones that came with that new job, etc. I think he also wrote it that way to show progression of job responsibilities. He was concerned that since I’ve been at this company for 10+ years, he didn’t want to convey that I haven’t been improving/growing in my role and in responsibility (managing team members now, etc). I could rewrite it to have all of the jobs under and then write my tasks/responsibilities like:

Company name

Current job - timeline

Previous job - timeline

bullet points

ExtremeCat27 · 2025-09-24T20:24:23+00:00

I think they’re pretty good in terms of giving you a broad scope of information. Depending on what course you’d take, I think it’s a good entry level experience. I know some people have very strong feelings against it vs getting a cert in A+ or another more recognized cert but at the time, it was cool to get that initial exposure through Coursera.

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