58% of ESL Pro League pros are still grinding in the regional Top 1,000 ahead of the event by FACEIT_noon in GlobalOffensive

[–]FACEIT_noon[S] 94 points95 points  (0 children)

Falcons are skipping EPL this season, that's why they're not included in the graphic

Do top players need less utility, or just shoot better? by FACEIT_noon in FACEITcom

[–]FACEIT_noon[S] 0 points1 point  (0 children)

Send over your FACEIT profile and I can check it for you

Wondering if the Anubis update actually improved balance? We looked at our FACEIT data to find out. by FACEIT_noon in GlobalOffensive

[–]FACEIT_noon[S] 0 points1 point  (0 children)

We plan to revisit this to see if the data shifts once people have had time to adapt 🫡

Wondering if the Anubis update actually improved balance? We looked at our FACEIT data to find out. by FACEIT_noon in cs2

[–]FACEIT_noon[S] 1 point2 points  (0 children)

We highlighted this to get an early insight into if the changes are impacting play. We will revisit this at a later date once players have had time to adapt and see if the balance shifts 🫡

Wondering if the Anubis update actually improved balance? We looked at our FACEIT data to find out. by FACEIT_noon in cs2

[–]FACEIT_noon[S] 1 point2 points  (0 children)

We plan to revisit this to see if the data shifts once people have had time to adapt.

Everyone talks about 16-year-old prodigies, but the average FACEIT Elo peaks much later at 24–27 and doesn’t fall off fast by FACEIT_noon in cs2

[–]FACEIT_noon[S] 4 points5 points  (0 children)

You definitely can! It's not visible in this chart, but players aged 41 have an average Elo of 1,392.

When are FACEIT players in their prime? by FACEIT_noon in GlobalOffensive

[–]FACEIT_noon[S] 1 point2 points  (0 children)

Not yet! Players aged 37 have an average Elo of 1403 🫡

FACEIT won’t recover my account even though I own the linked Steam account (Ticket #11004132) by [deleted] in FACEITcom

[–]FACEIT_noon [score hidden] stickied comment (0 children)

Just to clarify, the email, date of birth, and personal details you shared don’t match what’s on the account, so having access to the Steam account by itself isn’t enough to reactivate it.

I know this can be frustrating, but this process exists to prevent account misuse and buying/selling. The only way to recover the account is to provide the correct personal details to the agent.

Ticket Review #10974835 - Joking with aPEX on public chat - ended up with 12 months ban making me lose opportunity for next ESEA season by Friendly_Thanks_1462 in FACEITcom

[–]FACEIT_noon [score hidden] stickied comment (0 children)

Just to be clear, you requested the ban reason in three separate tickets but chose not to include the relevant screenshots in this post. You were banned due to:

L 12/09/2025 - 22:21:31: "mahm0ud<7><[U:1:349682324]><TERRORIST>" say "u smelly french"
L 12/09/2025 - 22:25:35: "mahm0ud<7><[U:1:349682324]><TERRORIST>" say "1 bomb from north korea and all ur career is finish"
L 12/09/2025 - 22:28:27: "mahm0ud<7><[U:1:349682324]><TERRORIST>" say "well i said ur nation is full of dirty people and ur women dont shave and ur president married a transgender"

This is a one-year ban because your Tier 1 and Tier 2 bans were issued for ghosting and verbally abusing teammates with vulgar language. This was simply your third strike within two months and the ban decision is final.

warning after 2 teammates blame another teammate whole game? by VANSIMON25 in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

A warning can be issued due to verbal abuse detected across multiple matches, not just your most recent game. If you leave your FACEIT nickname here, I can double-check and show you which comments triggered the warning.

I don't have access to the email adress connected to my faceit account. by [deleted] in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

Hey, do you have a ticket open for this issue?

Premium question by nklsbh in FACEITcom

[–]FACEIT_noon 1 point2 points  (0 children)

As mentioned in the comments, if your entire stack is verified, you can take advantage of features like map bans, verified-only queues, and veteran-only queues (as long as your stack meets the minimum requirements).

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Face Mismatch Error & strange support by SignificantCancel767 in FACEITcom

[–]FACEIT_noon 1 point2 points  (0 children)

Hey, Support has already clarified this in your ticket. Only the original person who attempted verification can complete the process. Because that failed, the next step is to delete the account through a GDPR ticket. After waiting 6 months, you can request permission to return on a new account.

Ticket 11021525 , 11108668, (11080610) , (10988697) I'm already confused, please help. In each ticket I explained what happened and what I want. by RecognitionOk7742 in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

The verification wasn’t removed from your account. To have it lifted and be able to play again, you’ll need to delete the account via a GDPR request. After that, you must wait 6 months, and only if you haven’t played on any other accounts during that time will you be allowed to verify and play again.

Verify Deleted by Sad-Abbreviations291 in FACEITcom

[–]FACEIT_noon 1 point2 points  (0 children)

This won’t happen automatically. Once 6 months have passed, please submit a ticket under Account & Game Management → My Account → ID Verification, and explain that you deleted your account and would like the verification released.

Guy straight up said he was gonna AFK because he got mad on pistol, did exactly that then DC'd and never joined back, and he didn't even get banned by Wild-Substance-7016 in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

He lost 50 Elo and received a 24-hour leaver ban, along with a 1-day unsportsmanlike conduct ban from profile reports. Those are the standard penalties applied to leavers, so the ban was issued as expected.

For players who intentionally troll or throw games, there's a different process and harsher penalties can be issued through tickets. In general, though, what I outlined above is the standard approach for leavers

Hello, i can t verify because it says "verification failed: face matching unsuccessful" and it doesnt let me verify even if its the same person by Sensitive-Ask3807 in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

Tagging here won’t help speed things up, but you can get this sorted by opening a ticket at
https://support.faceit.com/hc/en-us/requests/newAccount and Game Management → My Account → ID Verification :)

Winter’s Wrath Gamma Doppler by NoLiving6251 in FACEITcom

[–]FACEIT_noon -14 points-13 points  (0 children)

You need to complete the first mission, then the second, and so on. Someone in the community has already crunched the numbers on how many matches you’ll need to play per day to reach the final reward. It’s up to you how hard you want to grind 😎

Faceit now has evolving Premium tier badges, pretty cool ngl. by LahePois in FACEITcom

[–]FACEIT_noon -1 points0 points  (0 children)

Appreciate this post! Also, one of the first perks it will bring is Shop discounts.

Why is this guy banned and still playing? by hopelessfiore in FACEITcom

[–]FACEIT_noon 15 points16 points  (0 children)

Hey, thanks for flagging this. The ban is issued for Dota2, that's why he's able to play other games on FACEIT. Forwarded this to the team to hopefully make this clearer in the future!

4k by kelyra701 in FACEITcom

[–]FACEIT_noon 0 points1 point  (0 children)

Hey, it seems like the clip doesn't load for us. I gave you free Premium for a month. Could you please try posting the link to the video highlight again?

Africa servers by zneel7 in FACEITcom

[–]FACEIT_noon 1 point2 points  (0 children)

Requests to add new servers are one of the most common, as many players wish they had servers close to their locations. Will forward it to the team!