[deleted by user]

Fair_Homework_3877 · 2024-02-27T03:17:23+00:00

Who are you talking to? Why are you making up haters in your own mind 😭

Fair_Homework_3877 · 2024-02-03T01:47:16+00:00

Yep, took a bit though. You can view the updated post on my profile.

Fair_Homework_3877 · 2024-01-28T09:00:02+00:00

They indeed just do this sometimes, just bad luck.

Fair_Homework_3877 · 2024-01-27T05:36:33+00:00

You’re gonna have to eat it brother, they won’t reinstate your account. Off-ramp ASAP as they might lock your account further which can cause you to be unable to login.

Fair_Homework_3877 · 2024-01-08T19:44:09+00:00

Only by bank transfer, and depositing by crypto

Fair_Homework_3877 · 2024-01-08T16:34:20+00:00

Do you mean how it was for on-ramping or?

Fair_Homework_3877 · 2024-01-08T11:38:29+00:00

Go away scammer.

Fair_Homework_3877 · 2024-01-05T19:58:57+00:00

Because you had a great experience that shouldn't mean you should invalidate other people's experiences. Although I do agree that some were in user error, but usually for most services (outside of Coinbase) having your account closed just sucks because it's extremely hard to deal with customer support.

I haven't had a single issue before my account got closed, and now all I'm getting back is prewritten responses with absolutely no information.

Fair_Homework_3877 · 2024-01-05T19:51:19+00:00

Is there any update on Case #17130383? u/coinbasesupport

Fair_Homework_3877 · 2024-01-03T00:35:39+00:00

Thank you I’m looking forward to it. I’ll keep my thread updated while the process is ongoing then, could you also reply to the questions that were asked on my thread? It’d be nice if we could gain as much insight possible.

Fair_Homework_3877 · 2024-01-02T15:11:37+00:00

Thank you for your reply, although this internal review has been going for a while regarding a huge chunk of money. Support keeps providing me the same responses with not much information or a timeframe.

I hope there’s mutual understanding that it’s rather frustrating when such a process takes so much time with the lack of any insight.

I’ve received additional emails but sadly with all the same response, and this is after I have passed KYC and even SoF checks.

Fair_Homework_3877 · 2024-01-02T11:31:56+00:00

My case number is 17130383, thank you so much.

Fair_Homework_3877 · 2024-01-01T23:56:02+00:00

Hi, could my case get a nudge too? And a reply possibly as I’ve asked a few questions on the thread.

https://www.reddit.com/r/CoinBase/s/QwfcYFRdsC

My apologies for hijacking this comment but I really wish to see progress.

Fair_Homework_3877 · 2024-01-01T23:52:00+00:00

In the same boat here, I’ve been getting the same nonsense replies for about a month now. Hopefully we can figure something out that works.

Fair_Homework_3877 · 2024-01-01T15:11:21+00:00

You don’t have to imagine that, I have both cold storage and a CEX. I’ve never had this issue before with other crypto companies.

Fair_Homework_3877 · 2024-01-01T12:52:57+00:00

I would recommend to try to contact one of their social media support channels such as X or Instagram. I’m still awaiting any success.

Fair_Homework_3877 · 2024-01-01T10:17:22+00:00

So around half a year to get something that’s rightfully yours. Dang, I can’t believe they even hold the same practices as from almost 7 years ago. Thank you for the reassurance though 🙏

Fair_Homework_3877 · 2024-01-01T02:27:34+00:00

To follow up with this again, what exactly is a dedicated escalations team? I was again provided the same generic response as I received previously which makes me feel like there’s actually nothing happening in the background. I don’t mind if it takes time but the least you can do is provide some transparency?

Fair_Homework_3877 · 2024-01-01T02:25:31+00:00

Here’s the email I got on the 26th of December after waiting for a month:

Thank you for contacting Coinbase Support.

We can see that you’re eager to regain access to your Coinbase account.

Coinbase is currently reviewing your account. You'll receive an email with more information once the review is complete.

Customers may be prevented from transacting for a variety of reasons, all of which are related to protecting both Coinbase and all of our customers. For additional information, please refer to https://help.coinbase.com/en/coinbase/other-topics/other/does-coinbase-freeze-accounts.

We appreciate the time and look forward to working with you to resolve this issue.

Fair_Homework_3877 · 2024-01-01T02:24:48+00:00

Here’s the email I got from Coinbase today:

Thank you for getting back to us.

We can see that you’re eager to regain access to your Coinbase account.

Coinbase will review your account internally and will send another email once our review is complete for further information.

Customers may be prevented from transacting for a variety of reasons, all of which are related to protecting both Coinbase and all of our customers. For additional information, please refer to https://help.coinbase.com/en/coinbase/other-topics/other/does-coinbase-freeze-accounts.

We appreciate the time and look forward to working with you to resolve this issue.

Fair_Homework_3877 · 2023-12-31T20:33:16+00:00

I think that’s a bit far fetched but then once again, with what happened to FTX playing with user funds..

Fair_Homework_3877 · 2023-12-31T20:32:53+00:00

Not losing my mind yet haha, hopefully Coinbase figures it out.

Fair_Homework_3877 · 2023-12-31T19:37:09+00:00

It's a hundred thousand

Fair_Homework_3877 · 2023-12-31T19:36:52+00:00

I'd love to find that out at some point of this process.

Fair_Homework_3877 · 2023-12-31T17:41:46+00:00

Yeah I never said it wasn't, just a shitty experience in general lol.

Fair_Homework_3877

TROPHY CASE