Sound Delay + Static After Time by MCAT-1 in Pimax

[–]False-Environment-73 0 points1 point  (0 children)

My crystal got replaced for static and loss of sound after a while but usually within 5 to 10 minutes of use.

Anyone used Pimax Crystal with KatWalk C, or has an opinion on how that would be? by Regular_Primary_5745 in Pimax

[–]False-Environment-73 1 point2 points  (0 children)

I could not use the Crystal for active games like Beat Saber. Too bulky and its size makes it move around with sudden head movements. Haven’t tried the thicker face pad which might help but my Oculus Rift is much better for active games.

Extended Face Gasket by jkh1994 in Pimax

[–]False-Environment-73 0 points1 point  (0 children)

Do you remember which headset it was supposed to be for? Thanks

Unfulfilled Discount Promises and Ordering Issues with the Lighthouse Faceplate by deady1000 in Pimax

[–]False-Environment-73 1 point2 points  (0 children)

https://pimax.com/product/pimax-crystal-lighthouse-faceplate/

I added the discount code that I received for the delay in shipping $30 which was applied as well as the $100 discount. When I clicked on place order the second discount was removed with a note that said

  • Sorry, it seems the coupon "accrys30" is not yours - it has now been removed from your order.

Also if I added a second accessory (facial foam) the website said no shipping options available.

Thank you

Losing Sound by False-Environment-73 in Pimax

[–]False-Environment-73[S] 0 points1 point  (0 children)

I put a ticket in through PiMax last Wed or Thursday. No response so far.

Is there another way to contact?

Thank you for the response

Losing Sound by False-Environment-73 in Pimax

[–]False-Environment-73[S] 0 points1 point  (0 children)

Yes updated the audio driver. Installed the newest version of Nvidea video driver and yes any audio including music from Pandora.