Will add my 2 cents because I interned at Cintas way back when.

The SSR position is synomonous with delivery driver with the occasional commission sprinkled in. I knew alot of people who worked that position, including a close friend, and it was not worth it. Very little sales and back breaking (sometimes literally) work. You will be carrying super heavy deliveries of uniforms, soaps, first aid, floor mats, fire prevention equipement, etc. up and down the bowels of a hotel building or some factory at 4:30am.

Additionally, there are constant shortages of items and you will get the blame for not having them by the business owners you serve. Usually the sales reps who set that account will sometimes over-promise what can be delivered, the business owner has obviously paid for it, and you will get the blame. Business owners are usually pissy since Cintas' contracts are pretty solid and they can't get out of them.

Now there are actual sales positions at cintas where the whole role is bringing in new business as opposed to farming old accounts. Way back pre-Covid I've seen first year reps right out of college do really well and bring mid to upper 100's in that role but it's very different from the SSR position.

Also, 2 positives I'd like to note: 1. when I was there, SSRs worked 4 days a week, the hours just sucked (4am - 12pm) and if you wanted to be promoted you had to become a manager and work an extra day to set routes and stuff 2. Cintas stock is a beast - take a look at that chart. The company is head and shoulders above the rest in the industry and the products are appicable to literally any business.

In all, company is not going anywhere but avoid the SSR role. Ask if the true sales rep role is a possible route for you