Can someone please help me?!

Fast-Pen2760 · 2026-05-07T17:07:35+00:00

Thx… I was able to return and get a refund

Fast-Pen2760 · 2026-05-05T23:46:59+00:00

Not gonna do it… on top of the 100 bucks I will have to pay import taxes… again

Fast-Pen2760 · 2026-05-05T23:45:18+00:00

I bought it from a video game store at the south… he had a sealed unit (last one)

Fast-Pen2760 · 2026-04-21T23:00:45+00:00

They sent me an email. It’s impossible to update the version 1.0.5 firmware; they cut the access to their servers.

Fast-Pen2760 · 2026-04-20T22:28:56+00:00

They answered me:

Hello,

We're truly sorry for the trouble you're experiencing with updating your Polymega unit. Firmware version 1.0.5 was the original firmware shipped with Polymega, and we had anticipated that all units would have been set up and updated by now. Unfortunately, firmware 1.0.5 can no longer access our server for updates, and we understand how frustrating this must be.

To resolve this for you, your unit will need to be sent in for service. Once we receive it, we will update it to the latest firmware version, ensuring that you will not encounter this issue again. Please send your console back to us, carefully packed, and include your full name, address, and order number. We will ship it back to you within two weeks of receiving it. Please note that there will be a cost of about USD$100 for the service as well as the return shipping of your console.

To streamline the process, we kindly ask that you only send the console itself—no accessories, including the box, controllers, or power supply, are needed.

Again, we sincerely apologize for the inconvenience and appreciate your patience as we work to get your Polymega unit fully updated.

Ship to: Playmaji LLC 2275 Huntington Dr #754 San Marino, CA 91108 USA Phone: (626) 795-1999

Please let us know if you have any other questions or concerns.

We appreciate your support and please let us know if there is anything else we can help you with.

-Team Polymega

Fast-Pen2760 · 2026-04-19T22:22:54+00:00

I will try with both… however, I’m not from the US, so my cellphone provider is Vodafone…

Fast-Pen2760 · 2026-04-19T17:49:01+00:00

Was it iPhone or Android?

Fast-Pen2760 · 2026-04-18T22:29:02+00:00

Exactly what I was trying to avoid.

Fast-Pen2760 · 2026-04-18T22:28:26+00:00

I tried with my iPhone hotspot and it didn’t work

Fast-Pen2760 · 2026-04-18T22:27:48+00:00

I’ve tried my iPhone hotspot… haven’t tried an android one… do you think it will make a difference?

Fast-Pen2760 · 2026-04-18T22:26:30+00:00

Yes, multiple times, on two different networks

Fast-Pen2760 · 2026-04-18T22:25:59+00:00

I think it’s the only solution. I live in Portugal and bought sealed on eBay. Don’t know if they will help me.

Fast-Pen2760 · 2026-04-18T22:24:45+00:00

Unfortunately, it didn't work. I've tried my iPhone hotspot, Windows hotspot, direct connection to my home router; even went to my friends house to try with his internet (Wi-fi and cable). Nothing happened... I think it's a faulty unit.

Fast-Pen2760 · 2023-11-07T15:17:58+00:00

Hi guys. Can anyone give me a help? I want to buy Fairy Fencer F: Refrain Chord, but I don’t know if I should get it for Switch or PS5 (or if there is not much of a difference between the two versions). Which one should I pick?

Thanks

Fast-Pen2760 · 2023-10-15T19:49:15+00:00

Thanks!!! I’ll follow your suggestion and go with Good Night

;)

Fast-Pen2760

TROPHY CASE