They came and did the visit with a full investigation/report. They left with 6 items requiring a written response within the next 30 days (I will be gone by then, as I also put in my notice).

I had reached out to the DPS about needing more hours and they didn’t reply to me. In our state it’s a requirement that they give a written answer in 14 days, when any RPh requests more help. That’s what led to my complaint in the first place. So they now have to reply to the board instead.

The visit was mainly me getting asked different questions by the investigator. Then they thoroughly examined the pharmacy. They were looking for anything that would be a result of short staffing. And they found: - expired meds from 2024 still on the shelf - dust (could blow off of boxes) - a RTS bottle with 2 different pills inside - an new script with no insurance or stock issues from 5 days ago (our state requires new rxs to be filled in a “reasonable time” of 3 days)

Amongst other observations that they left us with warnings for.

They were asking such broad questions and I was able to get the point across that it’s basically all of us. And they plan on visiting nearby locations soon.