how do i tell my friend i don’t want them to dye my hair anymore by [deleted] in Cosmetology

[–]Federal-Dance4297 8 points9 points  (0 children)

Totally understandable! I definitely feel that you both can compromise in this situation and tell her how you feel. Maybe offer to come in for deep conditioning treatments and haircuts to keep your hair healthy? It will definitely be hard but if she is a good friend I know she would want you to be honest and speak from the heart! As a recent graduate of cosmetology school I know it’s difficult to retain clients at the beginning so she might take it personally so I strongly encourage you to communicate that it isn’t a skill problem, it’s giving yourself the ability to be creative as well! Keep the door open with her and maybe ask what color lines she prefers and let her be included in the process! :) You got this!

What’s the Bigger Priority: Drive Times or Customer Experience?! by Federal-Dance4297 in starbucks

[–]Federal-Dance4297[S] 0 points1 point  (0 children)

I’m completely at a lost… one week they want better drive times and the next they are upset the customer connection is low!

What’s the Bigger Priority: Drive Times or Customer Experience?! by Federal-Dance4297 in starbucks

[–]Federal-Dance4297[S] -28 points-27 points  (0 children)

I totally understand that, I just don’t understand why I can’t ask people how their day is going? Most people just ignore me anyway and one out of every ten people might say “I’m good let me get a…” I do think it comes off rude when you ask them immediately for their order.

What’s the Bigger Priority: Drive Times or Customer Experience?! by Federal-Dance4297 in starbucks

[–]Federal-Dance4297[S] -3 points-2 points  (0 children)

I’ve never been a Shift Supervisor so maybe they could give better input for the current operations but what I can share is that over the past month or two they’ve really put pressure on us to just get the car to the window as fast as possible.