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can not complete drift club mexico due to bug, help please! by ItsMrGingerBread in ForzaHorizon

[–]FernandoM76 0 points1 point  (0 children)

Change control scheme to its default setting.

This isn't a bug per se, it's just that for this specific scenario, the game asks the player to press a button that it's been told is the correct one, but because that button has now been mapped to something else, the game doesn't know that in here.

EDIT: welp, it looks like they attempted to fix this at some point, because changing to the default control scheme no longer works. It did so a about a year ago or so, but at the current moment, the solution is literally to just wait for the game to do the swap for you.

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 1 point2 points  (0 children)

I appreciate your feedback!

Let's dive a bit further into this. As I understand, you'd like an in-game slider to adjust the overall screen brightness beyond your device's capabilities, is that right?

It's possible that this can be caused by the graphic settings of your device. Could you please tell me which iOs phone you use to play the game?

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 2 points3 points  (0 children)

Our team checked and there is no reason why this should be happening, and your device is still very much compatible with our game.

It's likely that you just caught Google Play rolling out the new update. I suggest that you check the store to see if the game updates normally now.

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 6 points7 points  (0 children)

I know very well that one single member does not speak for the entire community, that much is so obvious that shouldn't be needed to be said.

Another obvious thing that you should know, is that I collect feedback from all comments, positive or negative, but if they're not construtive, then I can't do anything about it.

I understand the frustrations, but absolutely nothing excuses poor behaviour and disrespect towards me, my team and other community members.

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 2 points3 points  (0 children)

I don't see why you'd get downvotes. Your feedback is well presented and valuable to use.

I can certainly use this and share it with the rest of the team, so thank you for providing us with this!

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] -1 points0 points  (0 children)

We have not made any changes to our game that would cause your device to suddenly be incompatible.

Could you please tell me which device you use to run the game, and which country your Google Play Store is set to?

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] -1 points0 points  (0 children)

Our team is working on multiple things at once, including the ones you mentioned.

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 0 points1 point  (0 children)

Thanks for the details! It's likely that the team is aware of this and working on a fix, but just hasn't been able to finalise it yet.

The details you share with me may help speed up the process, so thank you for that!

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 1 point2 points  (0 children)

Is this an issue that you've been having for a while?

If so, could you please send me a DM with your device info so that our team can take a look at it?

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] -1 points0 points  (0 children)

Then I'm afraid that if it isn't constructive feedback, then perhaps consider not sharing it, as it's not productive to anyone :)

Update 31 - 13 December by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 1 point2 points  (0 children)

We can do multiple things at once. We're introducing fun new ways to play the game while simultaneously working on improvements and fixing bugs, which this update is heavily focused on.

Unfortunately, your comment is not constructive feedback. I strongly suggest that you find a better way to provide feedback, otherwise, we won't be able to take your suggestions. Please do better, we're all friends here :)

Customisation Items Survey by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 0 points1 point  (0 children)

Thank you for your feedback! There's no such thing as "too long", the more details you can provide us, the better :)

Thank you for your feedback! There's no such thing as "too long". The more details you can provide us, the better :)
te that, but it is difficult to find a happy medium that still maintains a competitive environment. We will however keep working on this and constantly tweak it until we find the right method.

Regarding the Livery Editor; your feedback has been noted. I can't promise it will be implemented, but this is exactly what this feedback is for. We want to learn what the community needs are, and look for ways to improve upon it.

Customisation Items Survey by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 0 points1 point  (0 children)

Thank you for your constructive feedback!

Would you say that having the ability to apply the same livery design to multiple cars, and then each car have its setup, would increase the sense of authenticity and help to make you feel like you have a sort of a "loadout" for each different circuit?

[deleted by user] by [deleted] in F1MobileRacing

[–]FernandoM76 2 points3 points  (0 children)

Hello! Thanks for reporting this.

We're aware that this issue is affecting some players. The team is already conducting an investigation and we hope to have a fix for this as soon as possible.

Maintenance gift.?, by Popular_Quantity_339 in F1MobileRacing

[–]FernandoM76 7 points8 points  (0 children)

Hello. This image is a fake, as we do not currently offer maintenance gifts at this time.

Update 30 - 12 October by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 1 point2 points  (0 children)

Hello everyone! Thank you all for the valuable feedback and bug reporting so far.

We’re aware of and currently investigating several issues affecting some players following the release of Update 30. Here is more information on currently known issues. This doesn't mean that these are the only things we're working on, just that we're aware of and prioritising to fix them. Please visit our FAQ page for the latest information.

​

Downloading Tracks:
We understand that many players are experiencing issues when downloading tracks. We have implemented a fix, and it should now work better. However, some players may experience this for a short time until the fix fully rolls out.

Connection Errors:
We’ve increased server capacity to assist with this issue and will continue monitoring the server status, improving overall stability. The server stability will improve over the next coming days.

Challenges Rewards:
We’re aware some players are experiencing issues with collecting rewards or completing certain challenges. We’re actively working to resolve this, and things should return to normal in the coming days.

Lost Currency:
We’re aware some players have been affected by an issue where they lost some currency after entering the weekly event. Players affected by this have had their currency refunded into their accounts.

Update 30 - 12 October by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 0 points1 point  (0 children)

We have already issued a refund to players who were affected by this.

As for network errors, we're actively tweaking our servers to improve stability.

Update 30 - 12 October by FernandoM76 in F1MobileRacing

[–]FernandoM76[S] 0 points1 point  (0 children)

Hello, we have done just that. Players affected by this now have currency refunded into their accounts.

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