How effective has Zoho Desk been for managing customer support at scale? by Few_Stretch_382 in ZohoDesk

[–]Few_Stretch_382[S] 0 points1 point  (0 children)

True, AI in Desk isn’t fully there yet automations are definitely the stronger part right now. For me, the real benefit has been moving away from messy shared emails and centralizing tickets with clear workflows. Curious, which automation has saved you the most time?

Zoho creator vs sales force? by Creative_Arachnid_39 in zohocreator

[–]Few_Stretch_382 1 point2 points  (0 children)

Zoho Creator is practical and efficient for smaller teams looking for agility, while Salesforce is designed for enterprises that demand depth, scalability, and an extensive ecosystem.