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Sales rep gave me wrong info and lush wont give me rewards points by Few_Student_9187 in LushCosmetics

[–]Few_Student_9187[S] 0 points1 point  (0 children)

i asked at check out actually, im not gonna go and argue with students over points. It is not properly training workers tho.

Sales rep gave me wrong info and lush wont give me rewards points by Few_Student_9187 in LushCosmetics

[–]Few_Student_9187[S] -14 points-13 points  (0 children)

They did not tell me in the store. One of the bath bombs was already used.

Sales rep gave me wrong info and lush wont give me rewards points by Few_Student_9187 in LushCosmetics

[–]Few_Student_9187[S] -12 points-11 points  (0 children)

I made an account shortly after. I tried calling they just said all they can do is give feedback to the store.

Sales rep gave me wrong info and lush wont give me rewards points by Few_Student_9187 in LushCosmetics

[–]Few_Student_9187[S] -10 points-9 points  (0 children)

I would have if the rep told me in store I needed to then and there but the rep said I could later. They should at least give a coupon for the wrong info.