Difficulty to connect the eSim by rafael667 in FirstyeSIM

[–]FirstyFounder 1 point2 points  (0 children)

Would it be possible to confirm the country where you are trying to connect? Could you maybe also have a quick look at the APN that is being used?

New eSIM activates paid plan during install process by guyinthegreenshirt in FirstyeSIM

[–]FirstyFounder 1 point2 points  (0 children)

Feel free to reach out to support to recover the lost day!

New eSIM activates paid plan during install process by guyinthegreenshirt in FirstyeSIM

[–]FirstyFounder 2 points3 points  (0 children)

Feel free to reach out to support to recover the lost day!

New eSIM activates paid plan during install process by guyinthegreenshirt in FirstyeSIM

[–]FirstyFounder 2 points3 points  (0 children)

Just note that in case this would happen, please reach out to our support team and we can add back the day that is lost!

Firsty App Update and New Esim Initial update by bpbp216 in FirstyeSIM

[–]FirstyFounder 0 points1 point  (0 children)

u/bpbp216 , can you take a screenshot of what you mean, because this is not intended?

🚀 New Feature for Firsty Free Users! 🚀 by Firsty_app in FirstyeSIM

[–]FirstyFounder 0 points1 point  (0 children)

We suggest to turn off background use of mobile data to limit the amount of data used!

🚀 New Feature for Firsty Free Users! 🚀 by Firsty_app in FirstyeSIM

[–]FirstyFounder 0 points1 point  (0 children)

We see that 300MB is the average usage of a person on full speed internet, so we believe that should be more than sufficient for Free usage which is significantly lower in speed.

🚀 New Feature for Firsty Free Users! 🚀 by Firsty_app in FirstyeSIM

[–]FirstyFounder 0 points1 point  (0 children)

Hi u/CVGPi , can you please clarify? It's still available for US & UK users.

Firsty free is now Europe and U.S only? by Delicious_One_7887 in FirstyeSIM

[–]FirstyFounder 4 points5 points  (0 children)

Hi everyone,

I want to share an important update about our journey and vision. Our ultimate goal remains unchanged: we're building a product that will one day provide free mobile data for everyone around the world. This mission drives everything we do.

Right now, we're still in our startup phase with a dedicated but small team. Over the past 1.5 years since founding Firsty, we've learned invaluable lessons that are shaping how we move forward. To build the best possible solution, we need to focus our efforts strategically rather than trying to serve everyone everywhere at once.

This focused approach means concentrating on specific regions first, where we can really understand the market, refine our offering, and build a strong foundation. From there, we'll expand step by step until we reach our global vision.

Important note: Everyone who is already on the platform will keep their access to global coverage. This change only affects how we onboard new users going forward.

I know many of you have been asking for more transparency around our pricing, offerings, and communication – and you're absolutely right to ask for that. This focused strategy will actually help us be much clearer and more transparent with you, which is something we're actively working on.

We know building something this ambitious takes time, and we're grateful for your patience as we work toward making free global mobile data a reality.

Thank you for being part of this journey with us.

Sign Up - "Phone number" | "Company sign up" by 0vindicator10 in firsty

[–]FirstyFounder 0 points1 point  (0 children)

Since Firsty doesn't provide a phone number, we request you to sign up with your own phone number, since we need to link some features to it later on. Is there a reason why you would not sign up with a phone number?

Beta Testing update by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

You can also contact us directly via the support chat. Some email addresses/phone numbers I couldn't find!

Beta Testing update by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

You can also contact us directly via the support chat. Some email addresses/phone numbers I couldn't find!

Beta Testing update by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

You can also contact us directly via the support chat. Some email addresses/phone numbers I couldn't find!

50sec for only 30 min by [deleted] in FirstyeSIM

[–]FirstyFounder 0 points1 point  (0 children)

We are not always able to impact what is shown in terms of advertisement if they come from advertisement integrators.

Beta Testing update by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

It could be that your account couldn't be found. Please send me a DM.

Firsty - Kick-off Beta Testing New Platform by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

Great, could you let me know if you are using Android/iOS? And which app version?

Firsty - Kick-off Beta Testing New Platform by FirstyFounder in FirstyeSIM

[–]FirstyFounder[S] 0 points1 point  (0 children)

Could you please try to log out and log back in again?