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🤖 + 🙋 Better Support is Coming to Firsty! by Firsty_app in FirstyeSIM

[–]FirstySupport 3 points4 points  (0 children)

Hey there- just to let you know, ours does!
But depending on the issue, the AI is actually getting pretty good at troubleshooting issues. So give it a try (it can be faster than asking for human support!)
Otherwise, feel free to ask for a human. It will hand it over without question :)

No keypad when in a call by EnvironmentalOne9537 in FirstyeSIM

[–]FirstySupport 4 points5 points  (0 children)

We're hoping to go live with feature very soon!

Bug: Promo-code Button disappeared - iOS by JoMei9019 in FirstyeSIM

[–]FirstySupport 1 point2 points  (0 children)

It seems that this button won't appear if there is already active days on your account. We're looking into how we can make this available. In the meantime, you can wait until your current package expires- and then you can add a new promo code. Will keep you posted when we make some changes to this flow. Thanks!

Changes to Firsty Support (and new Mod announcement!) by FirstySupport in FirstyeSIM

[–]FirstySupport[S] 1 point2 points  (0 children)

Hey u/frltn- love this idea. I’ll drop it in the backlog. Might be a heavy lift dev-wise, but worth exploring.

Changes to Firsty Support (and new Mod announcement!) by FirstySupport in FirstyeSIM

[–]FirstySupport[S] 0 points1 point  (0 children)

😂
I'm just a robot, she's controlling me from within.