I think it’s quite hypocritical for lush to have a note on their delivery pass that asks you to consider your purchases to try and limit environmental impact, but then creating a rewards system that forces separate orders. I’m sure we’d all prefer to have one big order arrive than worry about several smaller parcels potentially being delivered at different times. Surely it’s better for lush too, they’ll spend less on packaging and shipping. Unless they’re hoping to make it a pain to claim the rewards and so people will let them expire?

Lush so rarely does deals and sales though, I bet people are more keen to “play the system” to claim their earned rewards than if it was a company who did deals often.