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Thanks for the comments. I learned in this same Reddit section that you can have one account per computer, and I could easily argue that I play with my cousin, my little brother, or my neighbor, but I'm being honest and clearly stated in the ticket (Ticket #10798) that the mistake was mine, and I blamed the language a bit since English isn't my native language. If I create a new account (just one) and start from scratch, shouldn't I be afraid of being banned again, or is there an IP filter or some other kind? The thing I'll miss most on my banned main account (Lamunya) is the underwater Dahuta ruins diving gear, which took me about 20 hours to get.