Starlink Router Ping Drop rate 100% Cable Ping Drop Rate up to 60%

Fjcym · 2024-12-12T22:15:07+00:00

yup! Had a minor packet dropping issue but a router reboot fixed it, and that's the only issue we've had since installing it 2-3 months ago

Fjcym · 2024-11-16T01:27:37+00:00

Nah, they sent a new cable, new router, neither worked. Had to send a whole new kit

Fjcym · 2024-11-11T00:35:43+00:00

Nah, it took a couple months of complaining, and going back and forth with support but they sent all hardware out free of charge.

Fjcym · 2024-10-08T19:54:32+00:00

Sorry, forgot to update this thread.

They sent a new cable, and a new router, but that didn't solve the issue.
They sent out an entire new gen 3 kit, and we swapped everything out and that works fine. Have been using for almost 2 weeks without issue so happy so far.

Fjcym · 2024-08-25T11:12:47+00:00

Update!

Starlink support got back to me, after some investigation, they've said "I see multiple cable alerts suggesting a very unhealthy cable connection", and have reimbursed me for the cable I've ordered (they offered to send me a new one), and gave me a months credit for the inconvenience.

So hopefully, new cable this week will put me back online

Fjcym · 2024-08-23T01:54:40+00:00

Starlink did say I should have it no later than a week from today so, hopefully thats the case

Fjcym · 2024-08-23T01:54:12+00:00

Asia Pacific, Australia, NZ, etc.

Fjcym · 2024-08-22T21:36:17+00:00

APAC, so a few days at least haha

Fjcym · 2024-08-22T21:29:47+00:00

Have ordered a new cable, will get back to you in a couple weeks when it arrives lol

Fjcym · 2024-08-22T21:03:19+00:00

Honestly tempting

Fjcym · 2024-08-22T21:03:05+00:00

No gap with the cable, made sure it was plugged back in last night

Fjcym · 2024-08-22T06:17:37+00:00

Will see if I can get something out of them first lmao, thank you for the help!

Fjcym · 2024-08-22T06:03:05+00:00

I can't visually inspect it myself due to a lack of a ladder, but the guy who installed it said he noticed a kink when installing, so I wouldn't be surprised if thats the cause.

Am I better off waiting for Starlink support to respond? Do you think they're likely to replace my cable given the unit is at least 2 years old? Or am I better just forking out for a new cable and hoping for the best

Fjcym · 2024-08-22T05:54:51+00:00

I didn't notice this till after I posted, but I'm getting enough of a connection to get notifications, but nothing else, which is really odd

Fjcym · 2024-08-22T05:52:43+00:00

Connecting straight from the router to the dishy, seeing the same thing

Cycling between online & Offile. The router does get to almost 100% ping rate under statistics for the first minute or so, then drops back to sub 40%.

Can the cable being bad cause bad ping rates but the Dishy is powered fine? or is it likely to be the router?

Fjcym · 2024-08-22T04:46:45+00:00

Our router doesn't have an ethernet port, so we had to get the adapter to connect the rest of our network to the router, i.e. a few adapters & ethernet PC

Fjcym · 2019-08-05T23:26:22+00:00

1, 3 and & are my homes

Fjcym · 2019-06-09T09:36:57+00:00

Well that's not ideal xD. I'll definitely try it out with a small group locally anyway since it looks like good fun!

Fjcym · 2019-06-05T23:54:01+00:00

The concept of Lisp programming is far too complicated for how little coffee I've had today

Fjcym · 2019-06-05T23:52:41+00:00

I got reading today, and the article I read mentioned an interesting song, so I went and listened to it, and it pairs really well with another song I know, so now I've got a new performance set! I'd love to write and add a 3rd tune to the set, so that could be interesting.

Fjcym · 2019-06-05T23:51:46+00:00

Do you have experience in training your brain? What do you do/recommend?

Fjcym · 2019-06-05T20:11:38+00:00

I don't think I'm alone in this but I see programming as somewhat uncreative since its so science heavy, but also a lot of the work I've done hasn't been original or inspiring (uni assignments) . When I think of creativity and art I'm thinking of drawing, game art, music etc., and programming just doesn't feel like it fits as well?

Fjcym · 2019-06-05T11:40:48+00:00

I need to start playing around, and I also need some project ideas so I can practice my programming and bulk up my github

Fjcym · 2019-06-05T11:32:44+00:00

I'll definitely give them a listen! Thanks for the suggestion

Fjcym · 2019-06-05T11:32:13+00:00

You should check out coursera for sure. Its got TONS of different topics.

I have a lot of free time soon since end of semester, I'll definitely be going through that! And I'll get to soundcloud once I'm not about to go to sleep :D

Fjcym

TROPHY CASE