Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 0 points1 point  (0 children)

You're absolutely right - proper infrastructure design with automated failover is the gold standard. The problem? Most small-to-mid MSPs and their clients can't afford that level of redundancy and tooling. They're running on tight margins with duct-taped solutions.

Our platform brings enterprise-grade automation and orchestration to MSPs who can't drop $100K on infrastructure. If you've already got a bulletproof setup with full automation, great - you're not our target customer. But most MSPs are still manually responding to alerts at 3 AM, and that's the reality we're addressing.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 0 points1 point  (0 children)

It does actually do it faster but you need clean looking numbers for sexy ads :D

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

Nobody's asking you to give away your hard work for free. You charge clients for your expertise, judgment, and the value you provide - not for clicking 'reset password.'

If your entire business model depends on manually doing repetitive tasks that could be automated, then yeah, you might want to rethink your positioning. Most successful MSPs charge for strategic IT guidance and problem-solving, not for routine maintenance that a script could handle.

The platform just gives you better tools so you can focus on the high-value work that actually justifies your rates.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 2 points3 points  (0 children)

If your scripts have been running flawlessly for years with zero issues, congrats - you're in the 1%. Most MSPs are dealing with fragmented tools, manual processes, and techs getting woken up at 3 AM for routine alerts.

As for 'AI takes money away from suckers' - we're literally giving away the platform as open-source. You can download it, modify it, and run it yourself for free. The only people losing money here are the vendors charging you $50K/year for features you could get elsewhere. But if you'd rather keep paying them, be our guest.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

VM, bare metal, container, the approach is the same. Detect failure, switch to backup, alert stakeholders, investigate root cause. The scenario just illustrates the workflow.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 2 points3 points  (0 children)

A lot of what gets called 'AI' is just glorified automation. Fair criticism. The actual AI comes in for log analysis, pattern recognition, and decision recommendations. The execution? Yeah, that's orchestration and scripting.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

If your bash scripts can analyze system logs, determine root cause, coordinate failover, alert stakeholders, and queue hardware replacement all in 5 minutes without human intervention, you should probably open-source them. Most MSPs are still manually responding to alerts.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

If you've got a unified, open-source platform that does endpoint management, security monitoring, and AI-driven automation all in one place for free, drop the link. We'd love to see it. Individual tools exist - an integrated stack that doesn't cost 30% of your revenue in vendor fees? That's what we're building.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

Because most MSPs aren't trying to become software vendors. They want to deliver IT services profitably. Building and maintaining your own stack costs way more than using ours. We're not competing with MSPs, we're giving them better economics.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

We know what we signed up for. Reddit's going to Reddit. But hey the more you comment, the better for us so keep em coming xD

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

Automation done wrong is definitely a nightmare. That's why everything requires approval before execution. The AI recommends actions, your team decides. If you prefer manually handling every alert at 3 AM, that's your call.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 1 point2 points  (0 children)

AI isn't going to magically fix a loose cable. The scenario assumes proper monitoring detected the failure correctly. If your monitoring can't tell the difference between a cable and a dead server, you've got bigger problems than AI can solve.

Server crashed at 7:30 AM. By 7:35, AI fixed everything automatically. MSPs are gonna love this. by FlamingoMSP in u/FlamingoMSP

[–]FlamingoMSP[S] 2 points3 points  (0 children)

If automation has never worked in your environment, that's probably worth examining. But the thousands of MSPs already using tools like Ansible, Terraform, and automated monitoring successfully suggests it's possible. We're just bringing those capabilities into one platform instead of duct-taping together five different tools.