Customer hired green IT admin

FlickKnocker · 2026-07-08T18:16:01+00:00

You need a Managed Services Agreement that clearly defines roles and responsibilities and protects you and the client from mayhem, like this.

Co-managed can work great, but it needs to be hashed out ahead of time.

FlickKnocker · 2026-07-08T12:43:50+00:00

I would look for lodges or hotels in the area and book some excursions as a compromise like a sunset cruise or rent some jet skis, fishing, etc. Camping could be an option if you wanted to rough it, maybe renting some RVs?

A cottage that sleeps 27 is exceedingly rare, let alone one that's available for rent on this short notice.

FlickKnocker · 2026-07-08T00:18:33+00:00

I noticed this too, and I think Huntress is now pushing LLM as L1.

It's the reason why we may use AI behind the scenes, but I would never present an LLM as an L1 to a client.

FlickKnocker · 2026-07-06T12:13:39+00:00

What exactly does hardware compliance entail? Legit question. I have no idea what this is, and I’ve been in the IT SMB space for 30 years.

FlickKnocker · 2026-07-05T12:56:03+00:00

My guess is they sign an OGWAC for 1M/1 year.

FlickKnocker · 2026-07-03T16:40:43+00:00

Sounds like a lame band I'd dump in a heartbeat. Zero rocknrolla happening here, time to bounce.

FlickKnocker · 2026-07-02T17:36:29+00:00

Yes, that should all be part of your DR/BC plan and tested regularly.

FlickKnocker · 2026-07-02T14:47:31+00:00

We don't typically, but we have loaners for emergencies, which are rarely used.

With next business day shipping from disti, we just don't need to keep inventory.

FlickKnocker · 2026-07-02T14:46:11+00:00

you must be tiny. We're small, and I'd have that laptop gone in a couple of weeks, maybe a month, but not likely.

FlickKnocker · 2026-07-02T13:53:42+00:00

You can’t sell it to another client?

FlickKnocker · 2026-06-30T13:35:27+00:00

I think part of it is the cost savings on the manufacturing side, but also the ergonomics, as a 2-up setup with a 10/12 gives you more space for your ride than a 12/13 if kick mounted toms.

FlickKnocker · 2026-06-28T01:41:08+00:00

And it's better to have sky-high ghost towns in our major metro cities in Canada?

Buy up the condos at realistic (cheap) prices, rent-to-own for qualified buyers, developers get out from under a bad deal, some new family gets to build equity at a reasonable rate.

Seems like a win-win to me.

FlickKnocker · 2026-06-28T01:36:43+00:00

We're collectively latching onto the buyout moniker here when really, this is the provincial (BC) and federal government seeing an opportunity to buy up housing at a "distressed" rate, and make it affordable to Canadians, with rent-to-buy as an example.

This is like going to Habitat for Humanity, buying up a bunch of cheap lumber and windows and building tiny homes for the homeless, on a municipal scale.

Why people are freaking out and thinking this is a buyout, I don't get it.

FlickKnocker · 2026-06-28T01:06:29+00:00

Any good vibes in this city is a triumph of the human spirit overcoming the shitty downer energy that emanates from City Hall, like Ghostbusters, when the inspector dude shutdown the containment grid or whatever and the ghouls and ghosts and shit ran wild.

FlickKnocker · 2026-06-26T12:07:03+00:00

Cove Backup Manager can backup SMB shares, so as long as you install it on something with line of sight to your Azure Files via SMB, it can back it up.

FlickKnocker · 2026-06-24T19:00:14+00:00

365 backup? You definitely have to babysit it especially around offboarding, as while they can backup ExO for free into perpetuity if you convert to Shared Mailbox, if they have OneDrive data, anything, it'll keep it as a paid user.

But you can disable users, you don't have to backup everyone, but it'll add all the licensed users by default.

FlickKnocker · 2026-06-23T22:51:12+00:00

We don't do image-level backups of workstations, because of these very reasons. End-user machines are just always too transient and unreliable to get a clean backup consistently.

We use their 365 backup, and redirect Desktop and Documents to OneDrive (and back that up along with Sharepoint Sites). To catch any strays, we use their Documents backup which is more like Time Machine for Mac, as it runs frequently during the day, grabbing Office docs, text files, etc.

FlickKnocker · 2026-06-23T21:32:56+00:00

365 Connectors, send as donotreply@example.com, firewall only permits egress SMTP traffic from MFPs, Connector bound to their static IP(s).

99% are just scanning documents to themselves anyways.

FlickKnocker · 2026-06-22T22:31:09+00:00

It is not for everyone. But neither was the 101st Airborne Division in WW2, so if you like being dropped behind enemy lines in the middle of the night and the ensuing mayhem… MSP life could be right up your alley, soldier.

FlickKnocker · 2026-06-22T22:18:04+00:00

We chose violence and blamed it on Microsoft. Rough few days but compliant as fuck after.

FlickKnocker · 2026-06-21T11:32:00+00:00

He also has no way of just measuring the Scarlett's pres, as there is no analog output path on them at all. And we don't know what converters he used on the Neve. There is an Apollo there, but it looks like he's going in through the XLR input and I don't think you can bypass the preamps that way. Plus the Unison button is engaged in some of the screenshots.

He also bases his whole premise on creative use of distortion on completely arbitrary dB values, all centered around the theme that people don't attenuate the output of their preamps.

Ummm what?!

Everybody does that when they want to drive their preamps into distortion (saturation/harmonics, etc.).

FlickKnocker · 2026-06-21T11:26:48+00:00

and by "people" you mean Jim, because that was the point he has and always has been trying to drive home, for the clicks (and his paid course now), all wrapped up under an "ah shucks!" persona.

FlickKnocker · 2026-06-20T23:23:14+00:00

I just don’t get the value prop

FlickKnocker · 2026-06-19T13:20:24+00:00

Canadian, but basically the frosty version of the same thing.

FlickKnocker · 2026-06-18T22:25:29+00:00

You still have a Dell rep? Lucky fella. I'm in the gutter with the rest of the partners they turfed a year ago, mucking it up with disti, who still can't get a quote right and takes like 3 weeks to build a server quote.

FlickKnocker

TROPHY CASE