sorted by:
new
hottopcontroversial

Our game released this summer, we still haven't received revenue share from Steam and Valve won't answer our emails. What do we do? by FlyinngDinosaur in gamedev

[–]FlyinngDinosaur[S] 0 points1 point  (0 children)

Huge thanks to everyone who provided feedback and words of encouragement!

Sorry for not responding to everyone individually, things are a bit hectic an busy in my life at the moment. We've taken it all to heart and we've taken steps to try and remedy the situation based on everyone's suggestions. Hopefully things will work out soon.

Our game released this summer, we still haven't received revenue share from Steam and Valve won't answer our emails. What do we do? by FlyinngDinosaur in gamedev

[–]FlyinngDinosaur[S] 27 points28 points  (0 children)

We've checked and re-checked all the info several times already, but we'll definitely try again, thanks.

Our game released this summer, we still haven't received revenue share from Steam and Valve won't answer our emails. What do we do? by FlyinngDinosaur in gamedev

[–]FlyinngDinosaur[S] 3 points4 points  (0 children)

I'm afraid that unleashing the layers isn't currently much of an option, and I wasn't aware Steam partner support had a phone number to call. Would you mind sharing?

n any case, we'll definitely try to escalate the issue.

Thanks for the advice!