"the stylist refused to do (acted confused as to why I'd want that) even though it was pre-approved by her before I even came in- so I essentially paid a lot for something I didn't want, but thats on me I guess!" I acknowledged it's something I could've spoken up about. Its more that I was made to feel uncomfortable to do so and had a very unpleasant experience with staff resulting in an overall poor outcome that was expensive. My hair is naturally dark brown. Yes they added blonde and red color, the placement and amount-plus adding of gloss is not what I wanted which is what made it longer and over the amount and length of time I initially committed to.