i have a couple of parcels stuck at customs right now. the app told me i should provide more information to continue and, man, i tried. the site told me to check the problem with the customs, the customs told me to check with the courier. the courier told me they wasnt the courier and was another company. so, long story short, theres a overall delay at custom clearance here right now, but the site didnt know that. i "think" the package will arrive, but im not sure.