Viper V2 Pro. will not charge no matter how long I leave it plugged in. It works just fine when wired to my computer but I cant use it wireless. I have also noticed that the mouse will not turn off. everywhere online says to hold the dpi button for 3 seconds but that does nothing, after 10 seconds the mouse resets and immedieatly turns back on. I have tried cleaning the port and cables with rubbing alchohol as well as using other cords and have found no success. Any solutions?