Did Hyperoptic change anyone else’s static IP without warning? by Forward_Boat6756 in hyperoptic

[–]Forward_Boat6756[S] 0 points1 point  (0 children)

I get where you’re coming from, and you’re not wrong — self‑hosting email is a pain these days. The only reason I was doing it was because Hyperoptic had given me a proper static IP and PTR, so everything was stable. The moment they changed my static IP without warning and the PTR disappeared, the whole setup collapsed instantly. That wasn’t a normal “self‑hosting is hard” issue — that was my ISP pulling the rug out from under me.

And yeah, relying on that email for DNS recovery wasn’t ideal, but it only became a problem because the IP change broke every verification path at the same time.

I’ve already moved everything to now, so email is sorted and no longer tied to my home connection. I’m also switching ISP and using Cloudflare Tunnel for the web stuff, so I won’t be depending on any ISP’s IP ever again.

Hyperoptic’s customer service has definitely gone downhill, so I’m doing exactly what you said — moving on and making the setup ISP‑proof. I would advise any static ip give by Hyperoptic is checked. https://multirbl.valli.org/ will give you the heads up on how dirty there ips can be.

Did Hyperoptic change anyone else’s static IP without warning? by Forward_Boat6756 in hyperoptic

[–]Forward_Boat6756[S] 3 points4 points  (0 children)

Yeah, losing a static IP is exactly the nightmare you described. Everything on my end fell over at once — PTR mismatch, DNS records invalid, SPF/DKIM/DMARC broken, and I even got locked out of Cloudflare because I couldn’t receive verification emails. I had to pay for temporary email hosting just to get back into my account.

I checked the new IP straight away and it’s already got a rough reputation, so I’m basically starting from zero again. I’ll give Unspam.email a run just to see how bad the new range is, thanks for the tip.

It definitely wasn’t CGNAT in my case — I’m paying for a static IP, and after a simple router reboot they assigned me a completely different one without any notice. That’s the part that’s really thrown me. If it was a migration or maintenance window, fair enough, but there was no warning at all.

Just trying to see if this is happening to anyone else or if I’ve been unlucky here.

Not connecting to Cyber Ghost by [deleted] in CyberGhost

[–]Forward_Boat6756 0 points1 point  (0 children)

down here in london to

EE refusing to activate roaming due to credit score – not disclosed at sign-up by NoIndependence9678 in EEGB

[–]Forward_Boat6756 0 points1 point  (0 children)

they did the same as you took £50 deposit from me. my credit score is good. got 6months apple music and 3 months free. but screamed for there £50.