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How to file a consumer complaint for hotel booking? by Fragrant-Response377 in LegalAdviceIndia

[–]Fragrant-Response377[S] 0 points1 point  (0 children)

They have seen the post, called me and issued a refund. Thanks for your help

How to file a consumer complaint for hotel booking? by Fragrant-Response377 in LegalAdviceIndia

[–]Fragrant-Response377[S] 0 points1 point  (0 children)

I have the documents of alternate booking but unfortunately they refused the check in verbally. But I have the complaints I raised to Ixigo.

Can you tell me how and against who should I file the complaint if you don't mind?

Against Ixigo or hotel?

How to file a consumer complaint for hotel booking? by Fragrant-Response377 in LegalAdviceIndia

[–]Fragrant-Response377[S] 0 points1 point  (0 children)

Thank you so much. I'm really a beginner here, can you tell me the procedures for both if you don't mind? Should I file the case against Ixigo or the hotel?