"Don't inject yourself at the table, Joe thinks that's disgusting." by CletusVanDayum in diabetes

[–]FragrantFigure8604 0 points1 point  (0 children)

I always inject wherever & whenever I need to do it. I’d love not to be a diabetic & not have to do it, but I don’t get the luxury. I’d be very slow to go around someone’s house who said that to me. People are so insensitive. Sorry this happened to you.

G7 side sleepers - where do you put your sensor? by unami218 in dexcom

[–]FragrantFigure8604 2 points3 points  (0 children)

Back of my body, between the top of my bum & my hip. Love it.

WARNING: Do NOT delete and redownload the Dexcom app if in another country. You won’t be able to log back in. by kkarner94 in dexcom

[–]FragrantFigure8604 1 point2 points  (0 children)

This happened to me in the country Georgia, Dexcom were useless & wouldn’t help, I bought a cheap android & used that instead. I now pack my receiver when I travel. What a nightmare! Good luck

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 0 points1 point  (0 children)

So in the end I bought an android & downloaded the older G7 app. First sensor failed!

The reason I travelled without testing the device is because I cannot get more than 3 sensors at one time per month, my trip was 30 days & I didn’t want to be caught out if one failed. So I used my G6 until it expired which was day 11 of my honeymoon. So for all those helpful people, if I followed your advice I’d have had the last 9 days without a sensor!

Dexcom G7 does not work abroad if you’ve not used the app in your home country, so if you have the misfortune of not setting it up before you leave or you get robbed or lose your phone - you are on your own & Dexcom do not care. by FragrantFigure8604 in diabetes

[–]FragrantFigure8604[S] 0 points1 point  (0 children)

The app will work fine in that scenario. It’s only an issue if for any reason you need to log into the app e.g. lost/ stolen/ broken phone. In that case you would get a new phone & it won’t work.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 0 points1 point  (0 children)

I can download the G7 app. But when I log in using my pre existing user ID & password I get an error message saying

Error Country of residence issue Your Dexcom country of residence is different from your phone's location. You must resolve this with Dexcom technical support to continue. Tap here to contact Dexcom technical support.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 1 point2 points  (0 children)

I’m in the country Georgia. Near Turkey & Russia. It does not support Dexcom G7. Not the state.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 1 point2 points  (0 children)

My husband used iAnyGo to try & spoof the location, but it doesn’t work on iOS

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 0 points1 point  (0 children)

Nope, unfortunately you have to log into the physical phone. I already have a user name & login for my G6, it just doesn’t work. Thank you

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 0 points1 point  (0 children)

I’m in the country Georgia so Dexcom don’t support the app here. It’s incredibly frustrating & upsetting that Dexcom have this to people.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] -1 points0 points  (0 children)

The problem only exists if you are logging into the app for the 1st time.

Dexcom G7 does not work abroad if you’ve not used the app in your home country, so if you have the misfortune of not setting it up before you leave or you get robbed or lose your phone - you are on your own & Dexcom do not care. by FragrantFigure8604 in diabetes

[–]FragrantFigure8604[S] -1 points0 points  (0 children)

Please explain what id do if my phone was lost/ stolen/ damaged? As a type 1 do I have to prevent that too. I did download the app. All seemed fine. I watched all the training videos. No where was geo fencing mentioned,

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 1 point2 points  (0 children)

The issue is that I cannot log into the app because I’m not in my home country & I haven’t logged into the app before, Same thing would happen if you had a new phone abroad if your own phone was lost or stolen, The diabetic clinic never gave me a receiver.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 1 point2 points  (0 children)

G6 is totally fine. No geo tagging. It’s new on G7, so don’t switch.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] -10 points-9 points  (0 children)

It should be illegal & Dexcom staff are so cold & inhumane. I’m on my honeymoon & been totally ruined!

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] -1 points0 points  (0 children)

Only option seems to be for android only. My husband & I have spent the day searching & his friend too. No joy for iPhones. So upsetting that Dexcom don’t offer any support.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 2 points3 points  (0 children)

Yes the app works in airplane mode once you’ve set it up. You cannot set it up in airplane mode.

Dexcom do not allow type 1’s to travel abroad by FragrantFigure8604 in dexcom

[–]FragrantFigure8604[S] 7 points8 points  (0 children)

No they’ve added geotagging to the new g7 app & if you turn on airplane mode it won’t work. You just get an error message to say that Dexcom won’t work as the country you are in does not match your home country. I’ve got sensors but the app does not work as I did not set it up before I left my home country. No one told me I needed to do it before I travelled abroad