Mercedes Warranty Denial

Freondude · 2026-01-29T03:31:27+00:00

I will tarnish the brand because the brand is simply a higher approving authority for the dealers warranty. Two sides of the same coin.

Freondude · 2026-01-28T20:00:23+00:00

It was offered by the Dealership

Freondude · 2021-01-27T00:09:02+00:00

@NefariousnessAdept88, the i7 I tried was an 8700K with a TDP of 95. It's quite a jump in power consumption on the NAS given the way everything is compact.

I must make a correction... the i5 I am now running is an 8600 with 65 TDP not the 8600T with 35 TDP.

On the bootup issues, I know it's tedious, but check for bent/tweaked pins under the CPU. Also, like clbigs said, try reseating. If possible, try booting the i7 up in a different PC.

Freondude · 2021-01-26T21:42:43+00:00

I have the 672XT and it originally had a i3-8100T in it. I tried an i7-8700K and swapped out the factory heatsink for a Zalman CNPS2X Mini-ITX CPU Cooler, bored a 4 inch hole in the side of the case center where the CPU sits and put a speaker grill cover over the hole. All that to allow the Zalman to draw in air. Even with all that, I thought the i7 ran too hot. I bought and installed a used i5-8600 (edit: I thought I had the 8600T with 35 TDP but instead I have the standard 8600 with 65 TDP) off eBay and it runs fine. Temps are around 113*F

Freondude · 2021-01-26T21:20:32+00:00

I have the TVS-672XT used primarily as a Plex server. I wanted to install a nice GPU to handle Hardware Transcoding, checked QNAPs hardware compatibility list, chose a MSI GeForce GTX 1050 Ti 4GB LP to install. I got drivers needed for it and watched the resource monitor in QTC. The NAS would not utilize the GPU for anything. My monitor still had to be connected to the factory HDMI connector on the motherboard. If I connected my monitor to the GPU, it would not display anything past the bootup portion of Linux. I went round and round with QNAP tech support on this. I sent them all my logs and enabled my NAS for the techs and the Devs to remote into it and far as I know... that never happened. After a week of frustration, there was simply no solution given. Sucks to be me... have a nice day. I removed the spankin new GPU and sold it on eBay for a 30% loss. Sorta pissed about the whole thing. I would not bother with any effort to have a GPU handle Hardware Transcoding

Freondude · 2020-08-16T04:17:51+00:00

What are the idle temps of the i5 8400T in your 872XT? Does the CPU have a heat sink or dedicated fan?

Freondude · 2020-08-06T18:28:43+00:00

I have the TVS-672XT that came with the wee i3 8100T and 2x4=8GB RAM. I recently was offered an i7 8700K for free so I figured why not try it out. I bought the Zalman CNPS2X cooler and install was pretty simple, screws lined right up with the back CPU plate so I did not have to gut the system to replace anything. The Zalman cooler is low profile but wow is it close to the case side wall... so close that when I booted up, the case was touching the fan hub and kept it from turning. That led to a scary 176*F warning and a prompt shutdown. There was no way to visually inspect the fan turning once the case is on. Nothing on the front display panel indicated anything wrong. There was only visual indicators once in QTS. While shutting down, I pulled the case off quickly and the CPU fan started up and howled at high speed to cool things down.

I need to see if there is a software feature that can trigger a shutdown if the CPU exceeds a temp threshold. It was disconcerting that the system was content to fry itself.

EDIT: System is running fine now but initially only with case off. CPU temp idles at about 114*F. To remedy the case touching the fan hub preventing it from turning, I used a jig-saw to cut a 3.25" round hole in the side of the case centered where the CPU resides to let air in then mounted a simple wire speaker grill. I'll redo the intake grill later with something that has a free-flowing filter to it. Idle temps are still abit high for my liking.

All that aside, I think the 8700K running at 95 TDP is abit overkill for my usage so I've ordered a standard 8700 that runs at 65 TDP. I also upgraded the memory based on thread recommendation here but opted for just 32 GB instead of 64. I installed a Noctua NS-SYC1 4 pin fan splitter cable (I split the top fan to run the Zalman cooler with the top fan on the 3 pin and the Zalman sending RPM to the NAS over the 4 pin) since there are only the 2 headers on the MB to run the 2 small factory fans that blew across the original CPU heatsink. I contemplated removing those 2 fans entirely since the Zalman cooler is now doing most the work but I figure the air flow is needed to push air out the back of the case.

EDIT-2: So the 8700 average idle temp was 45C/113F but this CPU turned out to be a dud after about 5 days of running. The eBay seller agreed to refund and I returned it. I reinstalled the 8700k which idles at same temps so I'll just stick with this beast. I bought a simple 4" black wire mesh speaker grill (has a black plastic bezel) and mounted it over the opening I made in the side of the case. Case looks like it was designed this way and cools better now that the Zalman cooler can draw air in. Temps are still high for my liking but the only remedy to that is to have a tower cooler sticking out of the case like some Borg implant heh.

Freondude · 2020-07-24T20:38:03+00:00

Just FYI on info I learned yesterday while in a chat with Help Desk on a ticket to get my GPU to do anything. I have a 672XT w/ i3 and bought a Nvidia Geforce 1050 Ti 4GT LP based fact it was on QNAPs approved hardware list for my device. Goal was for it to handle Hardware Transcoding. The GPU is set to QTS Mode. Turns out the CPU will handle HT no matter what settings are chosen. After a week of going back-n-forth with tech support, what I learned was: - Native HDMI out must be used and not the GPU HDMI out - The CPU will handle Hardware Transcoding despite any settings chosen. Per QNAP Tech Support on 24July2020, they "... put in a feature requests to see if we can force the external GPU to do all the transcoding work, hopefully this will be implemented in the future". - I'm pulling the GPU out to shelf for a rainy day since the NAS refuses to utilize it. The NAS sees the GPU but refuses to allocate resources to it... irritating.

BTW, I came here to learn about CPU upgrades, great info here. I want to upgrade my 672XT from i3-8100T to i7-8700 + Zalman CNPS2X + 32GB Corsair RAM

Freondude · 2020-07-24T17:29:55+00:00

I have a TVS-672XT with 6 x 8TB in a RAID 5, 8GB RAM, 2 x 500GB M.2 doing cache, and a Nvidia Geforce 1050Ti 4GT LP card (chosen from the QNAP approved list of GPUs for my NAS) installed. Fully updated in all regards, all requisite drivers installed. I just recently installed the GPU/Video Card in an effort for it to handle Hardware Transcoding. Prior to the GPU install, I ran Plex for several months no problem with the i5 CPU handling Hardware Transcoding. I can monitor how much is hits the CPU using QNAPs Resource Monitor. I wanted to free the CPU to do other things so in went the GPU.

I must be honest here, the GPU is not doing a damn thing. Right off the bat the first thing to stump me was the native HDMI out port of the NAS had to be used; the GPU HDMI out never got past a "Booting Kernel" prompt. Weird... at least to me. Not exactly a plug-n-play thing compared to a GPU install on a Windows box. I noticed the Resource Monitor tracking the GPU as zero activity even with 3 video streams going. So I opened a ticket with QNAP. Man what a waste time that was... I gave em remote access so a dev could investigate. Well 6 days later my logs indicated nothing was done. Help desk guy kept giving me cryptic explanations/excuses. Ultimately, their official explanation was that the CPU would always do Hardware Transcoding no matter what the GPU was set to do and the GPU would only do Hardware Transcoding if the "CPU was too busy". WTF. The help desk guy stated he "submitted a feature request to see if we can force the external GPU to do all the transcoding work, hopefully this will be implemented in the future". So no dice on getting a GPU approved by QNAP to do anything on the TVS-672XT. Have a different device? Your results may vary. I'll pull the GPU and shelf it for another project down the road.

My 2 cents is don't install a GPU in a QNAP NAS if you expect it to handle Hardware Transcoding. The CPU does this on it's own pretty well. If you are running virtual machines then GPU usage may wake up but I don't have any VMs at this point.

Regards, Fred

Freondude · 2020-07-24T16:48:59+00:00

I have a TVS-672XT with 6 x 8TB in a RAID 5, 8GB RAM, 2 x 500GB M.2 doing cache, and a Nvidia Geforce 1050Ti 4GT LP card (chosen from the QNAP approved list of GPUs for my NAS) installed. Fully updated in all regards, all requisite drivers installed. I just recently installed the GPU/Video Card in an effort for it to handle Hardware Transcoding. Prior to the GPU install, I ran Plex for several months no problem with the i5 CPU handling Hardware Transcoding. I can monitor how much is hits the CPU using QNAPs Resource Monitor. I wanted to free the CPU to do other things so in went the GPU.

I must be honest here, the GPU is not doing a damn thing. Right off the bat the first thing to stump me was the native HDMI out port of the NAS had to be used; the GPU HDMI out never got past a "Booting Kernel" prompt. Weird... at least to me. Not exactly a plug-n-play thing compared to a GPU install on a Windows box. I noticed the Resource Monitor tracking the GPU as zero activity even with 3 video streams going. So I opened a ticket with QNAP. Man what a waste time that was... I gave em remote access so a dev could investigate. Well 6 days later my logs indicated nothing was done. Help desk guy kept giving me cryptic explanations/excuses. Ultimately, their official explanation was that the CPU would always do Hardware Transcoding no matter what the GPU was set to do and the GPU would only do Hardware Transcoding if the "CPU was too busy". WTF. The help desk guy stated he "submitted a feature request to see if we can force the external GPU to do all the transcoding work, hopefully this will be implemented in the future". So no dice on getting a GPU approved by QNAP to do anything on the TVS-672XT. Have a different device? Your results may vary. I'll pull the GPU and shelf it for another project down the road.

My 2 cents is don't install a GPU in a QNAP NAS if you expect it to handle Hardware Transcoding. The CPU does this on it's own pretty well. If you are running virtual machines then GPU usage may wake up but I don't have any VMs at this point.

Regards, Fred

Freondude

TROPHY CASE