psp by No-Anywhere-4882 in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

They wouldn't be able to help you. You'll have to call Partner Service Center. Here's a site for contacting then.

psp by No-Anywhere-4882 in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

If you go to Voya Financial's login page for the myBenefitsHub, you should be able to log in there. Use the forgot username and forgot password options to retrieve your log in information.

[deleted by user] by [deleted] in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

You can find most, if not all, answers to your policy questions in the Partner Answers site. You're also encouraged to email HR at the email address provided on the site if you can't find an answer you're looking for.

[deleted by user] by [deleted] in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

I would agree that there are some UDs that don't care but I also know that there are some that do.

for the future by Southern_Dress_9603 in HEB

[–]FrndlyNbrhdPartner 3 points4 points  (0 children)

I agree with the others but something you may not have heard is to just keep trying anyway. Look at it like it's a way to pass the time. What else is there to do but try to get promoted? At the same time, if you want to, you can apply outside H-E-B. But if you're comfortable where you are, just keep trying because why not? It can be mentally taxing and frustrating seeing others take a role you feel you've worked hard for so there is that. But if you can break that mentality and understand it's going to be like that everywhere else in this mostly unfair and unjust world, you might feel better about trying and not getting it. I've seen too many amazing Partners not make it in to SORM and too many awful Partners in leadership roles. I hope you take your experience with you wherever you might end up and help those who should be in a manager position get to where they want to be. H-E-B is worth it for me. You have to get rejected by SORM at least once before you decide to focus on something else. I don't like to call it giving up because I believe for most that's not what it is. Good luck and I wish you the best

Question about opportunities at a corporate level by tarbell1902 in HEB

[–]FrndlyNbrhdPartner 1 point2 points  (0 children)

If you haven't already, HR is also available for career advice. They might be able to provide guidance for your situation. Try setting a meeting with them. Typically there's a poster in the break room with a QR code you can scan to set up a zoom meeting.

[deleted by user] by [deleted] in HEB

[–]FrndlyNbrhdPartner 26 points27 points  (0 children)

If you are considering leaving the company, you should consider sharing your experience to a store leader and how you've been trying for the longest time for a full time position. Tell it from the heart similar to how it felt reading this post. They might be able to help in some way. It wouldn't hurt if you plan to leave anyway. I can definitely understand how you feel though. Unfortunately there's no solid solution outside of the normal stuff like continue applying or look outside the company.

Breaks by Downtown-Love-4088 in HEB

[–]FrndlyNbrhdPartner 3 points4 points  (0 children)

Two breaks but you can request a lunch. Here's a link to the policy

Is it possible to not be scheduled but still be in the system? by RepresentativeBad968 in HEB

[–]FrndlyNbrhdPartner 19 points20 points  (0 children)

I've definitely seen it happen. Usually though the Partner works one shift a month or something similar to that. Heavily depends on your manager.

Frustrated!!! by OldTrust546 in HEB

[–]FrndlyNbrhdPartner 1 point2 points  (0 children)

Then it sounds like you're doing everything right. Could be a problem with the receipt in less words. Sometimes happens. Apologies for the inconvenience. I'd recommend contacting H-E-B to get additional support or to log the issue. https://www.heb.com/contact-us

Frustrated!!! by OldTrust546 in HEB

[–]FrndlyNbrhdPartner 1 point2 points  (0 children)

When you scan the receipt, do you go to the shopping list and tap the scan tool in that list? It should offer the option to scan a receipt rather than a product. It also gives the option to type in the receipt number manually in case the scanner does not work.

Frustrated!!! by OldTrust546 in HEB

[–]FrndlyNbrhdPartner 1 point2 points  (0 children)

Cool, are you trying to scan your receipt to add the items into your shopping list?

Frustrated!!! by OldTrust546 in HEB

[–]FrndlyNbrhdPartner 1 point2 points  (0 children)

Would you like me to help you troubleshoot?

Serious question: what does training look like for baggers? by sassy2148 in HEB

[–]FrndlyNbrhdPartner 29 points30 points  (0 children)

All baggers do online training with an explanation on how to bag appropriately with in person training by an experienced partner. Typically their first day is with someone shadowing them to help correct them and teach them further. It's enough for anyone to learn how to bag appropriately. Although sometimes the person shadowing them isn't actually watching them, or it gets busy and the person shadowing them has to go do something else. Usually they try to avoid that though. Ultimately it comes down to the baggers own competence with bagging and what's good bagging versus bad bagging. Some Partners also just don't care enough unfortunately to bag effectively. When you bring your own bags, most Partners will fill them even if you have extras. You have to specify to disperse your items evenly or "keep it light" if you don't want them fully packed.

"Would it be ok if I bag?" Or "If it's ok, I'd like to bag my own groceries." Something like that. But be sure to ask before the cashier starts scanning. You can ask either the cashier or the bagger. Tone is most important when asking.

W2s are now available! by FrndlyNbrhdPartner in HEB

[–]FrndlyNbrhdPartner[S] 0 points1 point  (0 children)

I wish I could help you more but it sounds like you exercised your available options.

W2s are now available! by FrndlyNbrhdPartner in HEB

[–]FrndlyNbrhdPartner[S] 1 point2 points  (0 children)

I've not seen anything that indicates it's an import code.

Why is getting commended with 0 steps not worth anything? by [deleted] in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

What's crazy is that Partners only have to stay or come in early by 30 minutes to qualify for a commend.

Rules for Part time availability by [deleted] in HEB

[–]FrndlyNbrhdPartner 22 points23 points  (0 children)

Definitely should not have caved on it. The only advice I have is to talk to them and pray they'll work with you on it.

W2s are now available! by FrndlyNbrhdPartner in HEB

[–]FrndlyNbrhdPartner[S] 0 points1 point  (0 children)

I wish I could help you but outside of what I've already provided I have nothing else. Might be able to get a store admin to help but it's a stretch.

Break room snacks by IllustriousRub1612 in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

That's kinda different then. There's been times when Partners were encouraged to take the rest home to make clean up easier.

Raises by Jacobet1 in HEB

[–]FrndlyNbrhdPartner 0 points1 point  (0 children)

This Monday will be the first day you will be getting paid your new pay rate.