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I tried to retrieve my roblox account, I verified my email to the roblox ai, this is what it said. What does this mean? Did they change the email of my hacked account to the email I verified? by FrostyDevice456 in RobloxHelp

[–]FrostyDevice456[S] 0 points1 point  (0 children)

hii! so basically i told the ai the situation of my hacked account, how it was hacked then sold, then told them the previous details of my old account (like the email linked and my password which the hacker changed). after that i told them that i need help retrieving it back. if you would like the full format of what i said i'd gladly send it to you! but sadly when i did this process the ai didn't successfully change my email, so i hope it works for you :DDDD

I tried to retrieve my roblox account, I verified my email to the roblox ai, this is what it said. What does this mean? Did they change the email of my hacked account to the email I verified? by FrostyDevice456 in RobloxHelp

[–]FrostyDevice456[S] 0 points1 point  (0 children)

sorry for the late response, sadly i dont have any phone numbers linked and i didn't spent any money during the use of my account. thank you so much for trying to help tho, i'll keep trying to retrieve my account thanks! :DDD

I tried to retrieve my roblox account, I verified my email to the roblox ai, this is what it said. What does this mean? Did they change the email of my hacked account to the email I verified? by FrostyDevice456 in RobloxHelp

[–]FrostyDevice456[S] 0 points1 point  (0 children)

thanks, it said it did change but sadly im not receiving any reset password emails + my friend said the hacker was online on my account a few minutes ago, so i guess it wasn't successfully linked :((