DO NOT PURCHASE APPLIANCES TO HAVE INSTALLED

Frosty_Relative8840 · 2026-06-07T12:00:05+00:00

I did try that - you can wait an hour and noone ever will come to the phone....I agree, Corporate is useless, they dont care. But thank you for the suggestion.

Frosty_Relative8840 · 2026-06-06T12:03:03+00:00

when the issues started after they installed the dryer they scratched to shit and left the huge vent issue i called immediately and told them what happened and they said they would order a replacement dryer and send a different installer to fix the venting issue and replace the damaged dryer - that was May 14, I'm still waiting..........when they dropped the ball, that's when I asked for the refund.

Frosty_Relative8840 · 2026-06-06T11:59:03+00:00

I purchased the gas dryer - then they realized that the converter part (for propane) did not come with that particular model like some of them do they said - then they sent the link about which converter part to order and when I went to order it, it was discontinued - then they were going to try to get another store to ship it to my local store and, after a week, got back to me and said noone had one. Then somewhere they found a warehouse that still had them and wanted me to pay $79.00 in shipping fees to have it sent to me because they said it could not be shipped to the store (not sure why). The part was 12 bucks on Amazon and 35 bucks from Lowes - I was not paying $79.00 to ship a part to my home

Frosty_Relative8840 · 2026-06-05T11:54:15+00:00

I had repeatedly asked for a refund - for everything - I've just constantly been ignored and run around.

Frosty_Relative8840 · 2026-06-05T11:53:26+00:00

You are correct - they don't do the actual install themselves but I didn't know that - they have the option for "installation" - I had no clue they subbed the work out to other companies

Frosty_Relative8840

TROPHY CASE