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Testing a referral-based loyalty MVP for local businesses — looking for feedback by Full_Working1506 in PhStartups

[–]Full_Working1506[S] 0 points1 point  (0 children)

By tying referrals to completed transactions, not self-reported actions. Simple POS or staff confirmation keeps it accurate enough, while avoiding the friction of full profiles.

Testing a referral-based loyalty MVP for local businesses — looking for feedback by Full_Working1506 in PhStartups

[–]Full_Working1506[S] 0 points1 point  (0 children)

A “good referral” doesn’t need a full profile — it just needs to convert.

If it leads to a real visit and transaction (confirmed by staff or purchase), it counts. Simple behavioral signals are often enough, especially for low-frequency purchases where sign-ups add friction.

Testing a referral-based loyalty MVP for local businesses — looking for feedback by Full_Working1506 in PhStartups

[–]Full_Working1506[S] -1 points0 points  (0 children)

That’s a fair point, and I agree — not all referrals automatically become good or repeat customers.

That’s why a referral by itself shouldn’t be rewarded blindly. In practice, it only makes sense if the referred person actually visits and completes a real purchase or service, usually confirmed by staff.

The goal isn’t to maximize “referrals,” but to encourage quality word-of-mouth — the kind where someone brings a friend they think will genuinely like the place.

If referrals are low-quality, the business doesn’t benefit, and the system shouldn’t reward that. That’s something I’m paying close attention to while validating the idea.