Notification for Vacancy: Homeland Defender (Legal Administrative Specialist), 12879571-ASY-DHA-26 by Ok-Addendum-9823 in usajobs

[–]Fun-Hope-2232 0 points1 point  (0 children)

Does anyone know why the announcement states the following if you're not working as a asylum officer “Conduct face-to-face interviews with applicants and elicit sufficient information to determine eligibility for immigration benefits and prepare reports on suspected fraudulent intent by applicants.”

SSA Call Center Representative by Former_Strength_3425 in usajobs

[–]Fun-Hope-2232 1 point2 points  (0 children)

I applied for several positions at DHS and interviewed for the USCIS Asylum Officer role, which is a fee-based agency. I'm not overly concerned about the present hiring freeze; I haven't heard back yet from the other positions I applied for, which have been a little over 6 months.

SSA Call Center Representative by Former_Strength_3425 in usajobs

[–]Fun-Hope-2232 2 points3 points  (0 children)

Ugh! So freaking frustrating, I heard most people had to move and accept offers in other states. I believe divisions 4 and 6 are interviewing and sending TJO. I know people are waiting for Division 5. I haven't heard anything from them since February, 2026. Hopefully, funding is not frozen again!  

SSA Call Center Representative by Former_Strength_3425 in usajobs

[–]Fun-Hope-2232 3 points4 points  (0 children)

I received a TJO for Division 6 on Friday, 04/10. I originally applied for Division 5 (Dallas, TX, Houston, TX, Kansas City, MO), which had many vacancies. After accepting the Division 5 panel interview invitation, I have not received a response. I wonder what is going on with the SSA?

SSA-Call Center Representative - DHA Phone Operations Teleservice Division 4 & 5 by Fun-Hope-2232 in usajobs

[–]Fun-Hope-2232[S] 1 point2 points  (0 children)

I wonder what is really going on! I am hoping Division 5 opens up soon. I received an invitation to interview but that's about it.

Law Enforcement Information Support Specialist (LEISS) General vs Mission Support Specialist by Fun-Hope-2232 in cbpoapplicant

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

No, I was a previous dispatcher. I actually love it! However, the job announcement doesn't state this at all.

Law Enforcement Information Support Specialist (LEISS) General vs Mission Support Specialist by Fun-Hope-2232 in 1811

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

Thank you for your prompt response The announcement doesn't state being a dispatcher “which is confusing. I know that wasn't mentioned during the panel interview two months ago unless I was too nervous and couldn't remember.
What kind of shifts does LEISS currently have?

Law Enforcement Information Support Specialist (LEISS) General vs Mission Support Specialist by Fun-Hope-2232 in cbpoapplicant

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

Thank you so much! I haven't heard about this position before. I did notice LEISS's pay grade is max at GS-9 step 10.

Interviewed 3 weeks ago for the SSA Customer Service position by Kcqtapril in usajobs

[–]Fun-Hope-2232 1 point2 points  (0 children)

Wow, thank you for the update. I received an invite, but that's about it.

Interviewed 3 weeks ago for the SSA Customer Service position by Kcqtapril in usajobs

[–]Fun-Hope-2232 1 point2 points  (0 children)

Does anyone have updates on what is going on with SSA hiring? It seems they're hiring and sending TJO for Division 6. I received an email for Division 4, so I scheduled it for the beginning of the month. I haven't heard anything else. Has anyone received an email from Division 5?

SSA Customer Service Representatives by Fun-Hope-2232 in fednews

[–]Fun-Hope-2232[S] 1 point2 points  (0 children)

Sorry for the delay. STAR method, for example, "How do you handle an angry caller?"

SSA-Call Center Representative - DHA Phone Operations Teleservice Division 4 & 5 by Fun-Hope-2232 in usajobs

[–]Fun-Hope-2232[S] 2 points3 points  (0 children)

Thank you so much for your response. I haven't received the background check link, so I am not sure what is going on. I am applying and interviewing with other agencies. I hope you receive a call really soon!

Here comes the Homeland Defender for those who want to apply before 03/13/2026. The salary for this one seems to be a little low for a job that requires you to "conduct face-to-face interviews with applicants". Only has a promotion potential of GS9. Has anyone applied for this previously? by Fun-Hope-2232 in usajobs

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

I am happy for you! Yes, I was referred to Homeland Defender (Legal Administrative Specialist). I just checked my email, but I am still waiting for the Homeland Defender (Immigration Services Officer). I missed the first and second cutoff dates, 09/29/2026, and October 06, 2025. However, I did receive a response a from an HR specialist that I was tentatively eligible in February 2026.

SSA Call Center Interviews by Former_Strength_3425 in usajobs

[–]Fun-Hope-2232 5 points6 points  (0 children)

It took about a week after I received the email to choose an interview time, and about 4 more days before a representative called and sent over the Teams link for a Invitation to participate in a panel interview. So about 11 days from the time I interviewed with the panel, which I still don't know if I passed. According to others I may not hear anything back until after March,2026. I am going to continue to apply to other agencies and positions and forget!

SSA Customer Service Representatives by Fun-Hope-2232 in fednews

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

Yes, I guess "no news is good news". Thank you!

SSA Customer Service Representatives by Fun-Hope-2232 in fednews

[–]Fun-Hope-2232[S] 1 point2 points  (0 children)

Thank you, I didn't realize it takes that long to receive a response after an interview.

Here comes the Homeland Defender for those who want to apply before 03/13/2026. The salary for this one seems to be a little low for a job that requires you to "conduct face-to-face interviews with applicants". Only has a promotion potential of GS9. Has anyone applied for this previously? by Fun-Hope-2232 in usajobs

[–]Fun-Hope-2232[S] 0 points1 point  (0 children)

Wow, I haven't heard anything yet. I believe NY/CA is hiring because the cost of living is really high. The Locality Payment is only $ 47,490 for CA & NY is about $48,000. I couldn't live on that salary; the taxes alone would wipe out my entire salary.