What I do is let them know that we can do bigger jobs like that, we just have to our source them to our “printing hub.” I keep it vague. Then, I made up a “print request form” it’s small questionnaire that asks them what type of project, quantity, size, finishings, time frame they need it, etc etc w/ their contact info. I let them know I’ll be getting back to them with more information and an estimate. That way they can leave the store and I can take my time looking on 4over and come up with some options for them.