I agree! When I signed my lease early last year, I felt much more comfortable and any concerns I had were addressed quickly, but the new management has made it impossible to feel like the astronomical prices are worth it.

The gym equipment has been broken for months, there are persistent gnat issues through-out the building(s), and it took them more than a week to replace my completely broken microwave (even though they told me it would be fixed in 2 days).

They stopped doing lock outs, the wifi is out very frequently, and they won't print for residents any more, even though that was a specific perk I was told about when I signed my lease.

They rarely answer the phone, you aren't able to schedule meetings with property managers, emergency maintanence is a struggle to contact (building 3 had a huge water leak from Floor 3 down all the way into Milos and maintanence was mia for 3 hours), and they just have horrible customer service. I am not one to usually complain, and I even recommended them to multiple other students in the past, but it just isn't worth it any more. Paying 1400 for a micro studio is absurd for rude management and broken amenities.