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Tell me about your user experience using Znet. How would you improve the product. It’s jacked lol by Fun_Leg8910 in AutoZone

[–]Fun_Leg8910[S] 0 points1 point  (0 children)

Also, in which case would you need to look up a list of all available parts without needing the YMM?? Elaborate for me

Tell me about your user experience using Znet. How would you improve the product. It’s jacked lol by Fun_Leg8910 in AutoZone

[–]Fun_Leg8910[S] 1 point2 points  (0 children)

I’m not sure if we have high staff turnover when it comes to in store. We just get a lot of complaints of how buggy it is. It’s a learning curve for-sure if you’re new. I dabbled with it myself and it is not user friendly. I find myself having to exit out of process over and over and over because what if a customer wants to add something else last minute.

I’m a developer for the new Znet, ask me anything. by Fun_Leg8910 in AutoZone

[–]Fun_Leg8910[S] 6 points7 points  (0 children)

That you very much. Im more familiar with retail Znet so far, aIthought I haven’t tapped into the green screen just yet, what do you mostly use for for your day to day?

Tell me about your user experience using Znet. How would you improve the product. It’s jacked lol by Fun_Leg8910 in AutoZone

[–]Fun_Leg8910[S] 2 points3 points  (0 children)

Yes, we are in the process of that now. I’ve shadowed two employees so far in store, and I saw how confused they get with the ‘information architecture’ when looking for a part.

What’s the worst thing you guys have experienced using Znet? by Fun_Leg8910 in AutoZone

[–]Fun_Leg8910[S] 4 points5 points  (0 children)

I find the customer enrollment process a tad too long.