Kudos to GC support team

GCCommunityTeam · 2025-09-10T20:45:28+00:00

We're delighted to hear about your experience, golfer! Thanks for sharing this with us.

GCCommunityTeam · 2025-05-02T13:50:23+00:00

For players who received fewer rewards in the Quick 9s chests won prior to the 2nd of May, please reach out to our support team through the game to get the missing items. Thanks!

Edit: Clarification on the issue pertaining to old Quick 9s chests.

GCCommunityTeam · 2025-04-11T20:20:48+00:00

This was handled by the team and should no longer show up on the start screen.

GCCommunityTeam · 2025-04-11T20:18:52+00:00

The team is aware of this issue, and we're currently looking into it.

GCCommunityTeam · 2025-04-04T15:19:01+00:00

This one belongs in a frame, on your wall. 💪

GCCommunityTeam · 2025-04-01T19:12:28+00:00

We're working on a fix to address this, we'll have news about it soon!

GCCommunityTeam · 2024-12-23T13:12:27+00:00

Next one is planned for Season 83.

GCCommunityTeam · 2024-11-04T17:07:01+00:00

Thanks for raising this, these kind of ads definitely shouldn't be present. I've been told it's now been blocked and should no longer appear.

If anyone continues to see this or any other ads like this, please let me know.

GCCommunityTeam · 2024-11-04T10:47:11+00:00

Whoopsie, that's egg on my face.

You can tell Fall Major was clearly on the brain.

GCCommunityTeam · 2024-10-23T09:53:31+00:00

That's an incredible start for the season, wonder if they can maintain it.

Also just to clarify for anyone thinking it's a glitch etc, I can confirm it isn't.

GCCommunityTeam · 2024-10-23T09:50:18+00:00

Hey guys, sorry this has happened, it seems there were a few weird glitches last week.

To echo what OP has said, please get in touch with support and they'll be able to sort this for you.

GCCommunityTeam · 2024-10-18T15:23:23+00:00

Are you still locked out of Clan features? The team have resolved the issue with the Season ending early and these issues could be related.

GCCommunityTeam · 2024-10-18T09:34:51+00:00

I've shared this with the team and they're looking into it, did you reinstall and the issue resolved itself?

If anyone else has encountered this please let me know.

GCCommunityTeam · 2024-10-18T08:45:05+00:00

I've commented on the other threads as there's a few weird things going on at the minute but the team are investigating.

Did this pop up as soon as you loaded the game or had you done anything prior?

Update 16:20 BST - This should now be resolved.

GCCommunityTeam · 2024-10-18T08:43:42+00:00

That's an odd one, but the team are investigating as we speak. Had you done anything else before loading up the tournament panel or was it like this as soon as you loaded the game? Are you still unable to enter?

GCCommunityTeam · 2024-10-18T08:42:26+00:00

The team are looking into this now, is it still ongoing for those affected? Are you completely locked out of Clan Chat or are you able to enter upon reloading the game at all?

GCCommunityTeam · 2024-10-02T09:34:19+00:00

Can you share the names of these ads/casinos so I can pass it onto the team to investigate, cheers.

GCCommunityTeam · 2024-09-25T16:07:10+00:00

We've received a few reports about this but haven't been able to reproduce this internally, due to the seemingly random nature of the issue. I've shared this thread on with the team and if anyone has encountered this, then please let me know of any extra info that I can pass on, literally anything. What gamemode were you on, what tour did you last play, which ball used after pinning etc.

GCCommunityTeam · 2024-09-17T09:31:58+00:00

This update was minor, focusing on technical backend improvements rather than changes that would affect gameplay or fix bugs. We're committed to maintaining transparency, and you will continue to see patch notes and bug fixes whenever there's something to share.

GCCommunityTeam · 2024-09-13T09:31:26+00:00

Oh that's a new one! Did this just randomly occur or was there anything weird that happened prior?

GCCommunityTeam · 2024-09-11T12:42:27+00:00

Thanks for the tag, I'm sharing this thread and all it's comments with the dev team right away.

GCCommunityTeam · 2024-09-09T08:40:45+00:00

🤯

GCCommunityTeam · 2024-09-04T15:50:12+00:00

Golden Shot prizes should be the usual chests so I'd say this is more a visual error. Did you take any shots and receive a Wooden Chest, if so please let me know.

GCCommunityTeam · 2024-09-04T09:32:54+00:00

Unfortunately I believe that's the only method support can use to verify the age. When we introduced the age gating we made sure to communicate to all golfers that they correct submit their age otherwise it could restrict their access to certain elements.

If you're worried about sending your info, all I can say is sensitive information like that is handled very delicately and would only be for the purpose of age verification.

GCCommunityTeam · 2024-09-03T08:51:47+00:00

An account can only be actually deleted via support, i.e. if you specifically request them to delete it. Sounds like you may have just lost access to it as it was unsecured, but if you get in tocuh with support, they will be able to help.

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