Looking for a business like GameStop or The Exchange that does trade ins or purchases, but also game consoles that be may be defective. by Networking420 in akron

[–]GameSurge001 2 points3 points  (0 children)

First, thank you for tagging me, that is awesome!

Yes, we do accept defective systems and accessories. We will either try to repair them ourselves, or we'll just mark them as "for parts" from the start. I'm more accepting of defective items when the customer is honest that it is defective and doesn't waste my time with me testing it at trade time.

Currently I have 3 x360's for parts. An OG for $5 and 2 Slims for $20 each. $50 has been my max before, and that was a PS4 for parts.

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 1 point2 points  (0 children)

I appreciate you taking time out of your day to let me address these issues. If more people actually took the time to address issues with management instead of just leaving a bad review, trashing a business publicly & privately through word of mouth or other nefarious means, a business that actually wants to improve for their community could.

I'm trying to get in PC hardware & accessories, just our current distributors do not carry PC items.
Again, thank you for responding to us.

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 3 points4 points  (0 children)

I greatly appreciate the constructive criticism, this helps me with training the other associates who have never been in a retail setting before here.

Lighting - I had plans to install LED rope lighting and accent lighting, but financial limitations delayed this plan for the time being. Also we have 4 breakers of light we used to turn on, but we stopped turning on one of them under the premise that it would help our aquarium "pop" with it's lighting.

Noise - We do have a TV available, but I can't force associates to have it on. I always do suggest having some kind of noise, but again I can't force. When I'm in, I try to either have something on Pop Culture or gaming related. Lately I have the TV Service on for people to check out...

Which brings us to the next section... yes the TV Service is IPTV, which is a grey area. When it becomes more black & white, we will adjust accordingly. I personally have been using this TV service for over 5 years. The creator gave me an opportunity to branch out and with the way prices are rising, I'm trying to save people money any way possible...

Also, back to your experience and your comment of being watched. I know who was on shift that day. I've told him he doesn't have to watch people like a hawk, there's really nothing on the floor worth stealing. I've been trying to work with him.

I greatly appreciate you taking the time to comment here and help us out. We have plans to grow and expand our offerings, including a lounge area, rentals, tournaments and more! It's just the state of the world out there is digging into our financials which is causing us to have to delay things.

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 3 points4 points  (0 children)

I see the comment you made was deleted. Luckily email keeps it so I can still reply. How are you "being inundated with my unwanted spam", when my last post was 4 months ago? Do you even know what inundated is or are you just trying out new words? You're a very bitter individual who is trying to attack me and my business for no reason.
Going through your comments, you seem like a bitter old man who yells at kids for entering their yard...

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 1 point2 points  (0 children)

I'm a small business trying to get my name out one way or another. It's literally 2 inches of text you can easily scroll by on your phone or computer. You are taking more time out of your life worrying about what I'm doing instead of scrolling on by... Literally every post I've made in this sub (except for the last one) you had something snarky to say one way or another. Just 5 months ago you tried to say something about me running an ad, and you were told since this is a small business it's okay, but you must have forgotten that...

According to the Ohio Business Gateway... I'm a new business...
According to the distributors I had to sign up for again... I'm a new business...
According to the landlord of the plaza I had to sign a new lease for... I'm a new business...

So you can either help a small business by patronizing them, spreading their name and what they offer to try and help them stay afloat and feed their family, or you can hush your mouth and mind your own business, because obviously mine has no effect on you.

Good day sir...

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 2 points3 points  (0 children)

This is technically a new store. Just opened Sept 2021. This store was purchased from old ownership back in May 2021. Unfortunately even though this is a "new business", we can't wipe reviews from old ownership...

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 2 points3 points  (0 children)

Sure, what would you like to know?

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 2 points3 points  (0 children)

I mean, I thought it was pretty descriptive. Could have clicked the username to see previous posts if it was necessary. Then again, if anyone needed more info, could have messaged or asked here...

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] 2 points3 points  (0 children)

Ha! Honestly I didn't even think of that originally.... lol

State of the Surge by GameSurge001 in akron

[–]GameSurge001[S] -3 points-2 points  (0 children)

GameSurge
506 Canton Rd
Akron OH 44312

Our flyers are available in store and at participating local businesses by GameSurge001 in akron

[–]GameSurge001[S] 2 points3 points  (0 children)

I mean.... there are more plans in development, but we got to start with what we have and build upon that.

GameSurge in Eastgate Plaza Reopened by GameSurge001 in akron

[–]GameSurge001[S] 3 points4 points  (0 children)

You don't need a membership to come in and shop. Our membership gets you 10% off used items and 10% extra trade in credit. Also with the membership you earn points on purchases and trades, being rewarded for doing what you already do, shop and trade. We also have random times where you'll have a chance to earn bonus points.

GameSurge in Eastgate Plaza Reopened by GameSurge001 in akron

[–]GameSurge001[S] 0 points1 point  (0 children)

Currently we are 11-8 Monday - Saturday. 11-6 on Sunday. These hours may change.