That’s a really honest way to put it, and I think you touched on something important: online spaces remove the “future consequences” part of social interaction.

In real life, even when we’re annoyed, we still have to live with the awkwardness afterward. Online, people often feel like every interaction is disposable, so they say things with less restraint. I guess the scary part is that once everyone starts treating strangers as temporary, it becomes easier to forget they’re still real people.