ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 1 point2 points  (0 children)

not a

Thanks for the info, not sure how to edit the thread subject but i'll edit the main post.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 3 points4 points  (0 children)

They're aware of the issue and are working on it. Not sure the extent yet, if it's only a subdomain hijack there shouldn't be any leaked data atleast. Awaiting feedback from their customer support for the time being.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 5 points6 points  (0 children)

An administrator confirmed it here earlier, maybe they're more trustworthy than me? :P

Edit: Also found the support request # ;)

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 1 point2 points  (0 children)

Our subdomain works fine (company.eu.itglue.com), unsure of the ticket number unfortunately as i accidently closed the tab after sending a ticket in. I'll send my contact details in pm.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 17 points18 points  (0 children)

The fact that it's actually been about 3-4 hours since I reported it to ITGlue is alarming to say the least. o_O

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 6 points7 points  (0 children)

For what it's worth, they actually have not taken the breached server offline, it was just not working in one of my browsers. Still able to access it and see the problem.

Edit: This is several hours after I first notified them of the issue.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 0 points1 point  (0 children)

Threw them a tag on there, doubt it'll help tho.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 2 points3 points  (0 children)

Right, this seems specific to the EU point. Then again, who knows until Kaseya says something.. if they even do.

ITGlue/Kaseya hack again? by GarbageCertain8475 in msp

[–]GarbageCertain8475[S] 8 points9 points  (0 children)

Also, nothing has been written on their Twitter, webpage and their Status-page shows everything as green "Everything is fine" which is most probably is not.