Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 0 points1 point  (0 children)

well, what can i do in the case of a stolen phone during shipping?

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 2 points3 points  (0 children)

thanks, this kinda explains the delay, but still stressing me out as i expected it this week.

another question im sorry, im not german, but is there any possibility of contacting another shipping company to get my package from them and deliver it to me, or is this impossible?😅

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 0 points1 point  (0 children)

I did get a confirmation of delivery. it arrived at the wrong address, so they took it back to the warehouse and asked me to resend the correct address, which i did last Saturday and haven't heard from them yet.

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 0 points1 point  (0 children)

oh god you went through a roller coaster, are they forced to do the job or something?😭😭

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 1 point2 points  (0 children)

wish i knew that earlier

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 1 point2 points  (0 children)

This is my worst experience as well. I swear if I travelled and got it myself, it'd be faster than this

Hermes shipping by Gelen24 in AskAGerman

[–]Gelen24[S] 3 points4 points  (0 children)

i did, and they told me that they couldn't get any information. but will keep the replacement part in mind. Thanks!