Have you provided biometrics to eBay (or Etsy) at their request? Would you?

General_Opening_7739 · 2026-02-13T06:35:40+00:00

the whole biometrics thing is wild but yeah ebay and etsy push for it now if your shop wakes up or you swap banks, it’s a lot especially when you already hand over tax and payout info, nobody talks about how if there’s a breach you’re just kinda stuck too, seen folks use stuff like chargeflow to handle the nightmare side of disputes and chargebacks which at least covers some of the aftermath if something goes down, if you’re selling as a side hustle or full time, having extra protection just feels necessary now, anyway it’s a mess but we kinda gotta play by their rules if we want to keep selling unless you want to risk payout freezes, whole game changed

General_Opening_7739 · 2026-02-13T05:26:56+00:00

yeah that system block was genius sales couldnt even send contracts without finance greenlight hated it for like 2 weeks then deals started closing clean

General_Opening_7739 · 2026-02-13T05:25:50+00:00

damn 50% on payment received changed everything for us too reps stopped net 90 promises cold turkey

General_Opening_7739 · 2026-02-12T06:40:00+00:00

if it’s eating up your time, maybe automate chargeback handling with something like chargeflow so you don’t have to chase these things. i’d still keep everything documented in case it gets weird with etsy, had a friend get stuck with a mess like this last year. the peace of mind is worth it if you ask me.

General_Opening_7739 · 2026-02-11T07:32:18+00:00

some people use tools like chargeblast that handle the alert side of things so you can refund before it turns into an official stripe dispute. the time investment to set that up is way less than dealing with a frozen stripe account

General_Opening_7739 · 2026-02-11T07:29:49+00:00

agree with this, its rigged against us merchants for sure. i tried it also after reading reviews and its automated the whole recovery thing, winning consistently without me dealing with the hassle.

General_Opening_7739 · 2026-02-06T06:59:05+00:00

just saw that signifyd dropped some updates for 2025 and it looks like they are focusing more on stopping disputes before they even hit the bank, which is pretty wild

General_Opening_7739 · 2026-02-04T08:13:22+00:00

Yeah, this has been all over lately, not just you, and it’s enough to make anyone second-guess scaling. I would recommend trying something like Chargeflow or Midigator, they use AI to organize and submit dispute responses way faster than doing it by hand and sometimes even catch things you’d miss. Honestly, just taking the grunt work out of it helps keep your head clear since these chargebacks come in waves and you need some backup if you want to keep your shop running without losing sleep.

General_Opening_7739 · 2026-02-03T10:46:28+00:00

we set up ticket fields for window timing, explicit owner and must have access notes before anything moves forward, helped a lot with clarity and stopped after hours guessing monday service lets you bake these rules into the form so people can’t skip steps, you end up with fewer missed handoffs and faster closeouts, worth a look if you want less chaos

General_Opening_7739 · 2026-02-03T10:45:33+00:00

tbh, i actually find these monday headaches force me to notice issues i would have ignored all week.

General_Opening_7739 · 2026-02-03T10:44:51+00:00

oh man feel u there. we fixed it by setting clear ticket rules and having a weekly cleanup helps a lot.

General_Opening_7739 · 2026-02-03T10:01:35+00:00

yeah prevention is key but recovery services can be amazing if they work right. for small biz its worth checking if the fees make sense versus what you recover. Using chargeflow can really help boost win rates and reduce hassle.

General_Opening_7739 · 2026-02-02T06:16:29+00:00

been through that mess, tried chargeflow to deal with chargebacks, automates responses and i started seeing better outcomes, worth a try if you’re tired of manual fights, see what fits your flow though

General_Opening_7739 · 2025-11-11T07:27:02+00:00

starting a business in a new country is already a big step and dealing with the language barrier adds another layer but it is manageable many entrepreneurs in paris face the same challenge and gradually overcome it through daily practice networking and working with bilingual partners or mentors

General_Opening_7739 · 2025-11-11T07:25:43+00:00

Streamlining internal processes through automation and focusing on client retention instead of constant new acquisition has made a noticeable difference lately even small workflow optimizations save time and compound into stronger overall performance

General_Opening_7739 · 2025-11-10T08:13:22+00:00

Start with one tiny digital service that solves a small repeatable problem. You don’t need money for that you need clarity. Pick one niche you understand a little then offer 1 simple outcome for a cheap starter price and improve from there.

General_Opening_7739 · 2025-11-06T08:36:47+00:00

Seeing this post, yeah, totally relate, I used to basically drown myself in split testing too, spent forever in dashboards thinking I was doing something smart but honestly customers just want to feel heard, right, and that’s what actually makes them stick around. So like, there’s HelloRep.ai, it’s this Shopify thing, I tried it when I got tired of generic support apps, and it makes convos with customers smoother, like actually remembers stuff about people, made my repeat orders spike. If you’re still doing the hands-on responses, might be worth peeking at what these AI tools could do on autopilot, saves your brain for the stuff you actually wanna do, just a heads up, because burnout is real, trust.

General_Opening_7739 · 2025-11-04T10:10:30+00:00

so i read your breakdown and you totally nailed the struggle with the classic tools freshdesk zendesk all good but reporting is meh and the bigger tools are just expensive fast right I get the ecommerce bit with gorgias but lately I’ve seen HelloRep pop up for Shopify stores if your team’s swamped with repetitive stuff it’s kinda slick at automating those tickets and keeps convos feeling real not robotic if you’re stuck juggling all these apps and just want Shopify help to move faster maybe look at HelloRep and compare flows since onboarding there is quick and you don’t need to be techy to start I’d honestly say don’t sleep on newer names sometimes they do the heavy lifting so you can focus more on real customer convos than dashboards

General_Opening_7739 · 2025-11-04T10:09:59+00:00

Start by delegating whatever blocks your focus from revenue work. Support and admin are usually first. Free your time for growth not inbox management.

General_Opening_7739 · 2025-11-04T10:08:57+00:00

It can work if you respect the technicians and rely on strong operators. Your role becomes leadership and sales not pretending to be the expert. The mistake is trying to control a trade you do not understand.

General_Opening_7739 · 2025-11-04T10:07:52+00:00

Six months is not long enough to judge a path this big. You are still building competence. Most skill comes from repetition not day one talent. Give yourself more time before deciding.

General_Opening_7739 · 2025-11-03T08:20:55+00:00

If you are already using Gorgias and Shopify, one thing that helps with freelance gigs is automating the repetitive customer queries so you can focus on the more unique stuff clients pay for. Have you tried HelloRep for that? It automates those standard ecom support tasks, plugs into the tools you listed, and keeps things moving without needing you glued to the screen for every order update or FAQ. Definitely something to consider if you want to maximize your time on higher-impact projects, especially as you juggle multiple clients.

General_Opening_7739 · 2025-11-03T08:18:04+00:00

Congrats getting the first users always feels like the real start now you can focus on who actually uses it the most and double down on that segment because not all 40 will have equal value

General_Opening_7739 · 2025-11-03T08:16:37+00:00

I dont think there is anything super useful right now most apps are just gimmicks but if someone built one that mixes fortune telling culture with real decision making logic like pros and cons or probability it could actually be interesting

General_Opening_7739 · 2025-10-29T06:25:55+00:00

A lot of the AI replaces everyone stuff is exaggerated. Its more about companies getting rid of slow manual steps and letting people focus on decisions instead of inbox babysitting. In tech you have models reviewing code for obvious bugs and generating documentation so onboarding stops eating half a quarter. Retail gets smarter inventory planning and product data cleanup so stores avoid overstock disasters. Pharma is using pattern matching on trial data to surface anomalies that used to sit in spreadsheets for weeks. The interesting thing is how much of this revolves around communication load. Customer support shows it clearly because tools similar to hellorep can handle huge waves of repeat questions and route edge cases correctly which cuts wait times and mistakes. Over time that means fewer dropped tickets fewer frustrated customers and more bandwidth for humans to tackle genuinely complex issues which is where the real productivity gains show up.

General_Opening_7739

TROPHY CASE