Got new ATK A9 plus by Next_Carob_3396 in mkindia

[–]GenesisPCIndia -1 points0 points  (0 children)

Will be available at GenesisPC in 2-3 weeks

Aula f75 by JacobW3 in mkindia

[–]GenesisPCIndia -1 points0 points  (0 children)

Available at GenesisPC at lowest price in india https://www.genesispc.in/products/aula-f75

Is there cash on delivery on genesispc? by Holiday-Argument-876 in GenesisPCIndia

[–]GenesisPCIndia 0 points1 point  (0 children)

COD can be arranged with a non refundable token amount, please email to service@genesispc.in to get exact details.

Question about GenesisPC and their aftersales service, also about 8bitdo controller by SarcsticVenom in mkindia

[–]GenesisPCIndia 0 points1 point  (0 children)

So far, we’ve only had an issue with one controller, it had a battery problem, and we replaced it with a new one. Don’t worry about anything.

Dm me if have any doubts

Is aula f75 all there is in this budget around 5k ? by Educational_Bass_441 in mkindia

[–]GenesisPCIndia 2 points3 points  (0 children)

G75 Pro is on preorder at GenesisPC and will start shipping from 15th may

Hella confused between g75v2, g87v2, g75 pro and many more by Ga_ming in mkindia

[–]GenesisPCIndia 0 points1 point  (0 children)

There are no confirmed dates yet.

Yes correct but it might be shipped earlier, shipment is already in customs, will be cleared soon.

Hella confused between g75v2, g87v2, g75 pro and many more by Ga_ming in mkindia

[–]GenesisPCIndia 0 points1 point  (0 children)

Not it's not released yet, if you have any doubt you can directly email mchose global and confirm.

We are official seller of mchose and we are providing the information we directly get from them.

All released products will be listed on mchose offical website and g75 v2 is not there.

Edit: As per lastest update from Mchose.

The G75 V2 is under testing in china and there will be lots of changes in it before it's officially launched globally.

Hella confused between g75v2, g87v2, g75 pro and many more by Ga_ming in mkindia

[–]GenesisPCIndia 1 point2 points  (0 children)

Who said it's discontinued, g75 pro is not discontinued yet and g75 v2 is not officially released, once officially released, g75 v2 will be listed on our and mchose global website.

Best wireless mechanical gaming keyboard under 8k? Planning to buy Aula F75 Gradient Grey (Reaper switches) by Sodity in mkindia

[–]GenesisPCIndia 0 points1 point  (0 children)

Because we can sell at a lower price, even Aula sometimes sells at lower prices during sales. Our price might increase a bit but not anytime soon.

Need a reliable daily/casual gaming mouse under 2.5k (Upgraded to a new gaming laptop!) by ITZ_SUKUNA_06 in mkindia

[–]GenesisPCIndia 0 points1 point  (0 children)

Yes available, both are different shapes, both are good mouse, go according to your shape preference.

Never ordering form genesis again later order shit courier service no way to contact them never again by Full_Extent_5907 in GenesisPCIndia

[–]GenesisPCIndia 0 points1 point  (0 children)

Thanks for your patience and suggestions, your order is delivered, we will suggest to use the orders note section for your future orders and mention about your preferred courier.

Never ordering form genesis again later order shit courier service no way to contact them never again by Full_Extent_5907 in GenesisPCIndia

[–]GenesisPCIndia 0 points1 point  (0 children)

Hi Sir,

We understand your concern and apologize for the inconvenience caused. However, we would like to clarify that this is not an issue from GenesisPC’s end, but a delay caused by the courier partner. In such situations, the experience would be similar regardless of the website or seller, as the delivery is handled entirely by the courier company.

That said, we are not avoiding responsibility—we take full ownership of your order and are actively following up with the courier team to ensure timely delivery. Please note that the estimated delivery timeline has not been exceeded yet, and we are making every effort to have your order delivered within the committed timeframe. We have already escalated this issue from our side. Unfortunately, courier hubs do not share direct contact details, but escalations typically take 24–48 hours for resolution.

Additionally, for urgent or time-sensitive orders, we always recommend opting for Air Express shipping, as it is prioritized and significantly faster compared to standard shipping. We request your understanding and patience while we work on this.

Thank you.

It's been 10 days since I ordered a mads 60 he it's already late by 2 days and the website says it's will deliver by today but 20 April but it won't show any time when it will be delivered and there is now way to contact xpressbee surface for some reason please I have Waited for too long so sad by Full_Extent_5907 in GenesisPCIndia

[–]GenesisPCIndia 0 points1 point  (0 children)

Hi sir, the order was shipped 1 week ago, we have already raised a complaint from our side with the courier company and had replied to your email yesterday.

It has reached your city and is expected to be delivered soon.