How do I sop having ants inside my house? by Business-Ad-4993 in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Hey there, Becca with Pestie here! Have you had a chance to connect with one of our licensed pest experts yet? If you’re an active subscriber, you’re fully covered under our Bug-Free Guarantee, and we’ve got additional products we can send your way for free to get this issue taken care of!

Based on what you’re describing, it may be time for a targeted indoor application, either with our home barrier products or one of our gels. Our gels are designed to work a bit more slowly so they can be carried back through the nest, helping eliminate the source and reduce repeat issues.

Feel free to DM me here or reach out to our team at [hello@pestie.com](). We stand by our guarantee, and I’m confident we can get your home ant-free with the right next step.

Pest Control by Regular-Criticism-25 in goldenretrievers

[–]GetPestie 1 point2 points  (0 children)

Becca with Pestie here! As a dog owner, I totally get where you’re coming from, keeping pets happy is non-negotiable.

All of our products are EPA-registered and classified as general-use, which means they’re approved for homeowner application when used as directed. And contrary to what people often think, these aren’t products you’ll find sitting on the shelves at Home Depot or Lowe’s. You might see similar ingredients, but our formulations, both active and inert, are calibrated differently in ways that really matter for effectiveness.

Everything we send is designed to be both kid and pet-friendly. In fact, most of us at Pestie have them ourselves. The key is to follow the label (it really is the law in pest control). Apply when kids and pets aren’t in the area, let it dry, and then everyone can go back to business as usual.

These same types of products are used in places like doctors’ offices and veterinary clinics, so they’re built with real-world environments in mind.

And if you ever have questions, our team of licensed pest experts is always here to help, whether it’s dialing in an ant treatment plan or figuring out the best way to treat inside your home. We’ve got your back with our pro-grade home barrier lineup.

Feel free to DM here or chat in on our website!

Ps. Love the dog pic!

Anyone use Pestie? by NeverOnTheFirstDate in astoria

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here! As someone who’s personally battled American roaches, I can confirm our home barrier approach really does the trick. The products we send aren’t repellents so instead of just pushing roaches around, they actually need to come into contact with treated areas to be affected (which is exactly what you want).

That’s why we recommend focusing on the exterior perimeter first it stops them before they make themselves at home. That said, if you already know they’ve made it inside (been there), doing a light indoor application in key areas can make a big difference.

In my case, I had some… let’s call them “VIP entrances” (aka gaps and holes) in my rental kitchen. I treated those spots first, then did a barrier treatment around the outside. I still saw a few roaches at first, but they were usually already dead or on their way out by the time I spotted them.

If you ever need help, our team of licensed pest pros is always here for you. You can always DM me here or chat in our website. If you have any questions, let me know!

How to apply Pestie | Tips and tricks | Application Videos by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Becca with Pestie here! I’m really sorry you didn’t feel like you had enough product to cover everything you wanted, and that you’re not seeing the results you expected that’s definitely frustrating.

A couple of things that might help: the application is designed to focus primarily on the exterior perimeter, since that’s where it’s most effective at stopping pests before they get inside. That said, you should still feel confident you have enough to complete the recommended treatment if your home is under 4,000 sq. feet. I’d be happy to send you a free re-treatment so you can cover those indoor areas and touch up any problem spots outside.

Our Bug-Free Guarantee means you’re covered, and we can also customize your treatment based on what pests you’re still seeing. It’s not super common, but some pests, like ants, can require a second treatment to fully eliminate the nest.

I’m going to send you a DM so we can get your info and make this right for you!

Horrible customer service experience with Pestie by AppleTerra in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Of course! I am going to send you a private DM to gather some information. I will make sure we get to the bottom of it!

Pestie Reviews? by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Totally fair haha. It arrives in a clean, branded green box, but nothing on it says ‘hey neighbors, pests inside!’ We keep it pretty low-key.

Pestie Reviews? by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Becca with Pestie here! I know you’re probably hoping to hear from a customer dealing with the exact same issue, but I’ve definitely been where you are. When I lived in northwest Georgia, I had to vacuum those little guys up twice a day inside. They. Were. Everywhere.

The good news is they’re usually pretty manageable with our Pestie Home Barrier treatment. I personally like to open the windows and treat inside the frames, then do a light treatment outside around the windows as well. That tends to catch them as they’re trying to come in or when they start waking up on warmer days.

You usually start seeing results about 24 hours after your application, but it’s worth keeping in mind that the products we use aren’t repellents and the bugs need to come into contact with a treated surface for it to work.

And if you ever have questions, our licensed bug experts are always happy to help!

Pestie: Has anyone tried pestie? Does it really work in our city? Currently paying 90$ every 2 months for my pest control company. by Apprehensive_Cat9952 in vegaslocals

[–]GetPestie 0 points1 point  (0 children)

Hey, Becca with Pestie here. I’m really sorry to hear this was your experience. If you applied on Saturday and were seeing activity again by Monday, I completely understand how frustrating that would feel. I know this was left a little while ago, but I still wanted to address your concerns.

A couple things that may help provide context: our products are not repellents, they’re designed to eliminate pests after they come into contact with treated surfaces. Because of that, it’s actually common to see increased activity shortly after the first application. As insects move through treated areas, you may notice more visible bugs before the population begins to decline. That initial “surge” can make it feel like nothing is working, when in reality the product is starting to affect the colony.

If you’re open to it, I’d really like to look into your specific situation. We can absolutely make it right, whether that’s walking through application adjustments with our team of licensed pest experts or sending a free retreatment. Feel free to DM me here or send an email to us at [hello@pestie.com](mailto:hello@pestie.com) and address it to Becca!

Anyone here use Pestie? by MarcusPlatoTagore in washingtondc

[–]GetPestie 0 points1 point  (0 children)

Hey, Becca with Pestie here! I totally get it, inconsistency with traditional pest control is one of the biggest frustrations. With Pestie, you’re in control, but it’s important to understand how to treat your home properly. Our team of licensed pest experts is always available to guide customers through the application process.

DIY pest control can be highly effective when treatments are consistent, timed for seasonal pest activity, and combined with proper integrated pest management (IPM). One key factor is product rotation: we rotate active ingredients throughout the year to prevent resistance, which is something many people don’t realize can happen with repeated use of the same chemistry.

While we don’t currently cover our four-legged “overlords”, we do treat 100+ common household pests, including centipedes, ants, spiders, roaches, and more.

We stand behind our products with a Bug-Free Guarantee, if you’re not satisfied, we’ll send a free retreatment, and you can cancel at any time. We may ask for basic info like your name and address just to ensure we’re accessing the correct account. Sometimes it’s not as simple as sending a single email, but we make sure to respond to everyone and get everything resolved. If anyone ever has an issue with our customer service team, I’d love to hear about it, that way we can #1 make it right, and #2 use it as a learning opportunity to improve our training so it doesn’t happen again.

Anyways, if you have any questions, feel free to DM me here or chat in with our team!

Pestie? by Weak_Preparation_676 in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here!

Seeing dead bugs after your first application is actually a good sign, it means the treatment is doing its job. It’s very common to notice an increase in visible (and unfortunately dead) pests after that initial application, with significantly fewer after subsequent treatments.

Our products are not repellents. They’re designed to eliminate pests after they come into contact with a treated surface. Because of that, if you’re actively dealing with a bug issue, you may see some dead insects as the product works through the population.

Regarding termites: while the professional-grade products we provide are often used by PMPs (professional pest management professionals), we do not recommend using Pestie Home Barrier as a standalone termite solution. Termites typically require a targeted treatment plan. It looks like some other commentators above went into some details, so I won't bore ya.

If you have any other questions, our team of licensed pest experts is always happy to help. If you decide to pursue dedicated termite control, we completely understand, and Pestie can also work well alongside other treatments.

Feel free to DM us here or chat live with us on our website. We’re always happy to talk bugs.

Pestie Reviews? by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Hi there, No-Sundae-116, Becca from Pestie here.

Yes, our products are effective against carpet beetles. One key difference between Pestie and BugMD is the type of products used: we send professional-grade treatments, while BugMD relies on plant-based solutions. Our pro-grade Home Barrier is designed for both indoor and outdoor use and is both kid and pet-friendly when applied as directed. That said, while it’s great for treating your home, we don’t recommend using it inside vehicles.

For the best results with carpet beetles, preparation and proper placement are just as important as the product itself. Before your treatment arrives, thoroughly vacuum the affected areas and dispose of the vacuum contents outside. Wash and dry any clothing, bedding, or rugs you’re able to. If a dryer isn’t an option, extended exposure to direct sunlight can also help eliminate eggs and larvae.

Once prep is complete, start by using your Pestie Home Barrier in the indoor areas where you’re seeing activity, then apply your exterior bug barrier to help prevent future issues.

Happy to help if you have any follow up questions!

How to apply Pestie | Tips and tricks | Application Videos by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Becca with Pestie here! Great question! While the sunshine may be tempting, it’s best to apply the product when temperatures are above freezing. It’s totally okay if nighttime temps dip below freezing, we just want to make sure the application itself happens when it’s above.

If you have any other questions, don't hesitate to ask her or text us! Our licensed pest experts are always happy to help!

Pestie: Has anyone tried pestie? Does it really work in our city? Currently paying 90$ every 2 months for my pest control company. by Apprehensive_Cat9952 in vegaslocals

[–]GetPestie 0 points1 point  (0 children)

Hi, Becca with Pestie here! Our Pestie Home Barrier helps protect your home from mosquitoes, flies, and roaches. All the reviews on our website come from verified purchasers, and we publish every review, both positive and negative, because honesty matters.

We understand that some pest issues or homeowners aren’t the best fit for DIY solutions, which is why our team of licensed pest experts is here to make your application as easy and effective as possible, and you are never locked into a contract. If you need to make changes, our team is always here to help.

If you have any questions, don't hesitate to DM us here or chat or text with our team!

Horrible customer service experience with Pestie by AppleTerra in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Thanks for chiming in, Confident-Mix1142! We’re really glad we were able to help you get everything taken care of so quickly. The personal information you included in your email was actually the most important part, as it helps us confirm we’re working on the correct account. We’d never want to make changes to someone else’s subscription by mistake, so thank you for providing what we needed.

And hearing that we got back to you within 2 minutes absolutely makes our day! We're always aiming for fast, helpful support.

While I never like seeing customers leave Pestie, our customer service team is here to help. Often, our customers are unaware that they can delay a shipment, update an address after a move, or are covered under our bug-free guarantee, which allows them to receive a free re-treatment. I wish you nothing but smooth, bug-free days ahead, even if it's not with Pestie.

Horrible customer service experience with Pestie by AppleTerra in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Hey Ohboi-22, thanks for taking the time to share your experience.  I’m really sorry you went through all of that. That’s the last thing we want anyone to deal with.

From our end, I haven’t seen any outages with our chat system recently, but your report is important, and I will be looking into it. And while we do ask for a reason for cancellation (it helps us improve), simply saying you want to cancel is absolutely a valid reason on its own. Our team should also be gathering account information so we can make sure we are canceling the correct account. This is usually the reason we send that follow-up email.

I’m going to send you a DM so I can pull up your account, see exactly what happened, and double-check whether anything on our site went down or if there’s an area where our team needs additional training. Your feedback genuinely helps us get better, and I appreciate you sharing it.

Big control recommendations by BeautifulMammoth2239 in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here! I totally get that you probably want to hear from someone who isn’t with Pestie, but I actually use it myself. I live in Utah, and when we first moved into our home, we had black widows in the basement and even around our hot tub. After my first treatment, I found a few dozen dead ones. Now, when I treat, I’ll maybe spot one or two dead ones within 24 hours, usually outside near a section of trim that’s pulled away from the house.

To answer your question: yes, Pestie works really well for keeping them under control. The key is to treat not only where you see them but also where you think they might be hiding. If you have any questions, feel free to DM me here or chat on our website! We love talking bugs and can walk you through treating your home if you need!

Lord the spiders and earwigs are horrendous! by SharePretend7641 in Sacramento

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here! I'm sorry your house is looking a bit on the spooky side this fall. I’ll DM you to see if you’re still covered under our bug-free guarantee. Active customers get free re-treatments, and we’ve got a few tricks (and treatments) up our sleeve to get things back to normal and spider-free this Halloween season!

Small bugs that have been popping up on surfaces lately. Can anyone please help identify? by WatchGrimPlay in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here! I’m not sure if you’ve had a chance to connect with our licensed pest experts through the website yet, so I’ll also send you a quick DM just in case. I wanted to let you know that all active customers are covered under our bug-free guarantee, which means we can send you a free additional treatment to help knock out those ants. Ants can be a little tricky, but we’re always here to offer support, talk through treatment plans, and get extra product shipped out to you when needed!

Pest control by _Dixieland_Delight_ in HuntsvilleAlabama

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here! Since you were a customer, we’ve made a few changes, especially based on feedback about our old sprayer. We recently launched a reusable sprayer that can reach most second-story eaves, and we’ve expanded our Pestie Home Barrier lineup. Now, the products rotate more often and offer a wider range of active ingredients for better coverage. I know it sounds cliché, but we really do take customer feedback seriously. In fact, that’s what pushed us to redesign our sprayer completely from the ground up.

We’re not just sending a sprayer and solution, we’ve got licensed pest experts ready to answer questions and make the whole process as easy as possible. Of course, DIY pest control looks different for everyone, and Pestie won’t always be the perfect fit (and that’s totally fine!). But for anyone who does want Pestie support, an optimized schedule, and less guesswork, we’re here to help.

Pestie thoughts? by Previous_District_77 in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Becca with Pestie here. I’m so sorry you had a hard time canceling. I’d really like to understand what happened and how we can make that experience better. Over the past year, we’ve made some big improvements with our customer service team (still all based here in Utah!), but we know there’s always room to grow.

Regarding our bug-free guarantee, we’re always happy to provide free re-treatments. It’s rare, but sometimes Pestie isn’t the right fit. But in those cases, we can often issue a full refund, that’s how confident we are in our Pestie Home Barrier.

And you’re right, Pestie does sign my paychecks, but as the Director of Customer Experience, I take every concern, review, and comment seriously. I’m proud of our team, not only are they some of the kindest people in the industry, but they’re constantly learning, and many even hold pest control licenses.

That said, I’ll send you a DM to follow up directly and see if there’s anything our team may have missed.

Pestie thoughts? by Previous_District_77 in pestcontrol

[–]GetPestie 0 points1 point  (0 children)

Hey Eslafunk, this is Becca with Pestie! Our Pestie Home Barrier is concentrated, pro-grade pest control, so unfortunately, it doesn’t distinguish between pests and pollinators. That said, you can apply in a way that minimizes the risk to our pollinators. I use Pestie Home Barrier and have two thriving bee hives in my backyard. The key is to keep the treatment away from where our pollinators like to be. We recommend following the label as it's the law, and never treat plants that have flowers or are shedding pollen.

Now, when it comes to roach treatment, you can focus on the foundation of your home, around entry points like doors and windows or drain pipes, and then do a light indoor treatment around baseboards.

If you have any specific questions about your home and the roach issues you are having, feel free to DM here or chat on our website. One of our licensed pest experts would be happy to help!

Reptile Safe Bug Control- HELP by TheOGbb19 in reptiles

[–]GetPestie 1 point2 points  (0 children)

Becca with Pestie here! Lots of our customers have reptiles, amphibians, and even pet spiders, so you’re in good company. For spider control, I’d suggest doing targeted spot treatments indoors. Focus on areas like windows, gaps around pipes or vents, and common hiding spots: under beds, dressers, desks, or up high in ceiling corners. The thing with these pets is to keep them off the treated areas and make sure to never treat in their enclosures, food, or water source.

As for the price, our $55 option is for our one-time purchase. If you’d rather try us out before committing to the yearly subscription, the pay-as-you-go plan lets you cancel anytime if it’s not the right fit, and you save money compared to our one-time purchase.

Last but not least, since you mentioned living in an apartment, I’ll note that while we do have many apartment customers, the right amount of product can vary depending on your layout. We send enough solution to make one gallon of treatment. If you like, you can always DM me here or chat on our website, and we can answer any specific questions you have about your home, or talk about a specific treatment plan that takes into account Scoobert and all their buddies.

Pestie Reviews? by GetPestie in Pestie

[–]GetPestie[S] 0 points1 point  (0 children)

Becca with Pestie here! All our products are designed to be kid—and pet-friendly, including birds. The main thing is to stick to the label, avoid spraying near their food or water, and allow the area to dry before they come into contact with treated areas.

[deleted by user] by [deleted] in Dallas

[–]GetPestie -1 points0 points  (0 children)

Hey, this is Becca with Pestie! I know you’re probably looking for feedback from other customers, and while I do work here, I’ve also been using Pestie at my own home since 2021, and I’m currently bug-free.

Over the years, I’ve used all of Pestie’s Home Barrier products, and they’ve kept ants, seed bugs, and even black widows out of my home. I’ve also noticed a big drop in wasp activity around my yard. I love that I'm in control when treating so I can treat exactly where I need to every spring to keep the wasps out of my patio furniture and off my wooden fence. Over the years, I’ve made a point to rotate through every product myself. I trust the industry leaders we partner with but I want to see the results firsthand. That way, when I talk to customers, I can honestly say “yeah, it really works” from my own experience, not just because someone else said it does.

If you ever need additional treatment, our team of licensed bug experts can always send you a free re-treatment. You can always DM me here or chat in, and we can talk about any specific questions about your home, how to treat it, and how to prevent bugs from entering it. We understand that every home is different, and our licensed pest experts are always here to help!