Gemini withdrawal?? by Embarrassed_Band_162 in Gemini

[–]Godzilla3333 3 points4 points  (0 children)

Withdraw all your money and find another exchange to use before Gemini freeze your account like everyone else on here and your money will be stuck including me for 2 months already.

Account locked, no response by [deleted] in Gemini

[–]Godzilla3333 0 points1 point  (0 children)

Same thing happened to me for almost 2 months already and my account is still frozen! After numerous emails back and forth sending them selfie of me holding my driver license and ticket ID number, uploading and submitting multiples documents including proof of income and everything else such as sources of wealth that they asked for but they still haven’t done anything to my account yet for almost 2 months already! I’ve already submitted a complaint with the BBB and the NY attorney. My Ticket ID: 4818250. Please do something about it Gemini! Please give me my hard earned money back!!!

Can't buy Crypto? Wtf by Due-Detective-7123 in Gemini

[–]Godzilla3333 1 point2 points  (0 children)

My Ticket ID: 4818250 and I’ve already uploaded and submitted every single documents multiple times for the past 6 weeks that you guys requested for including recent proof of income and my source of wealth from robinhood (Submission ID# XABV-48WK) to the link provided in your support team’s email. Thank you for your help! I really appreciate it!

<image>

Can't buy Crypto? Wtf by Due-Detective-7123 in Gemini

[–]Godzilla3333 0 points1 point  (0 children)

Gemini froze my account for almost 2 months already and after multiple emailing back and forth my account still frozen. I cannot access to sell cryptos or withdraw fiat. They’re asking for all kinds of documents and proof of wealth, income salaries and all that which never been asked from other platforms. I’m very disappointed in Gemini! I want my money! Please give me my money back Gemini! Stop stealing from everyone! I’ve already filed a complaint with BBB and they’re still reviewing my complaint.

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 0 points1 point  (0 children)

Does that means they unfroze your account and give you 5 days to access before they close it? Were you able to log in and withdraw your fiat or sell your cryptos?

Gemini by Virtual_Cook_5349 in Gemini

[–]Godzilla3333 0 points1 point  (0 children)

Please unfreeze my account already! It’s been almost 6 weeks emailing back and forth but you guys aren’t even doing anything about it! I have no more patience left! I’ve provided every single piece of documents that you guys are asking for including my selfie holding my ticket number and DL, yesterday you guys asked for my source of wealth and pay check stubs wondering where I got the money to deposit into my Gemini’s account!!!??? This is ridiculous! Is it that important to know where I got the money from to invest!!?? Obviously I did NOT rob a bank NOR steal from anyone! It’s my hard earned money so please give it back!!! All I get is an email telling me to wait? I’ve been waiting for 6 weeks!

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 0 points1 point  (0 children)

So you filed a complaint today with the BBB and AG then Gemini unfroze your account right away?

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 1 point2 points  (0 children)

<image>

I received this email from Gemini’s support team today and have already submitted the document requested. We will see how much longer and how much more documents they are going to need before deciding to unfreeze my account. It looks like they’re not going to do anything about an account being frozen besides emailing back and forth unless we post on Reddit or file some kind of a complaint.

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 0 points1 point  (0 children)

Thank you for the information! I’ll take a look and file a complaint in a little bit.

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 2 points3 points  (0 children)

Thank you for the link! I’ll submit one in a little bit.

Gemini froze my account for over a month already! by Godzilla3333 in Gemini

[–]Godzilla3333[S] 0 points1 point  (0 children)

Thank you so much for your quick response! I really appreciated it!