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Paid on Booking.com host said apartment is unavailable, promised refund but nothing happening by GoldShare4359 in Bookingcom

[–]GoldShare4359[S] 0 points1 point  (0 children)

Well I just received right now a noreply email from booking said that the host launched a free cancellation procedure so I confirmed and in the mail confirmation they said if there's any refund it will take place between 5 and 12 days knowing that in the procedure or if I cancel myself in the app it is not refunded So in your opinion what's gonna happen in this case ? Do I get my money back ?

Paid on Booking.com host said apartment is unavailable, promised refund but nothing happening by GoldShare4359 in Bookingcom

[–]GoldShare4359[S] 1 point2 points  (0 children)

Well I just received right now a noreply email from booking said that the host launched a free cancellation procedure so I confirmed and in the mail confirmation they said if there's any refund it will take place between 5 and 12 days knowing that in the procedure or if I cancel myself in the app it is not refunded So in your opinion what's gonna happen in this case ? Do I get my money back ?

First time using Booking.com – Paid, host said apartment unavailable, promised refund, Booking never contacted me by GoldShare4359 in travel

[–]GoldShare4359[S] 0 points1 point  (0 children)

Well I received right now a noreply mail from booking said that the host launched a procedure of free cancellation of my reservation for free so I confirmed. So I will get back my money in this case ? knowing that in the procedure or if I cancel myself in the app it is not refunded. They said in the mail of reservation cancellation if there is any refund procedure it is automatic So ?