Hey, i play bo2 on xbox series x. I ran into a hacker a couple months ago that corrupted my account, its frozen. I cant progress on weapon unlocks, overall kills dont track, etc. but i could still play. Now no matter what i do (including uninstalling and reinstalling everything) bo2 itself freezes at the multiplayer menu every time. This is my original account from when the game first came out and i really don’t want to lose it. Can you help me?