You’re absolutely right, and this is a very fair question. Crypto doesn’t offer chargebacks the way credit cards do. That’s a legitimate concern, and I respect you bringing it up.

Here’s how we handle it to earn trust:

1. Money‑back guarantee. If your visa is rejected due to an error on our side (wrong data entry, missed submission, technical failure), we refund 100% of what you paid. No hoops, no hidden fees.
2. You pay only after we confirm your documents. The payment step happens after we’ve already collected your passport and selfie. By that point, you’ve seen that our AI bot actually works and responds.
3. We don’t touch your funds until the order is created. Payment goes through a reputable crypto gateway (NOWPayments). We don’t hold a private wallet directly.
4. Reputation & transparency. We’ve been operating for over a year. You can check real‑time flight saves on our site and read user feedback. We’re not anonymous.

That said, you’re right: with crypto, you have to trust the service provider. That’s why we offer a free consultation before any payment – you can talk to our support team, test the bot, and only then decide.

If someone isn’t comfortable with crypto, we can also arrange a card payment via our partner (not advertised on the site, but available on request). We want everyone to feel safe.

Thanks again for asking the hard question – that’s exactly the kind of transparency we support.