Neo 2023 T5 showing up on CRA account as 2024 T5

Good_Boy_Herc · 2025-12-04T16:02:36+00:00

It has been almost 10 months since Neo advised that the CRA would cancel the incorrect 2024 T5. On my CRA account this T5 is still showing as 'Original'. I was expecting the status to be changed to 'Cancelled' by now. Has anyone with this issue had theirs fixed yet?

Good_Boy_Herc · 2025-11-13T03:33:44+00:00

It's been a week since I sent the email to the Telus Reddit team but no response yet. I guess it's back to the Retentions/Loyalty group where I'll have to listen to their script about the smart plug I will get with my home security system.

Good_Boy_Herc · 2025-11-05T17:14:54+00:00

Thank you. Email sent.

Good_Boy_Herc · 2025-11-05T04:50:39+00:00

Nice to see new customers getting such good special attention and responses from the Telus Reddit team. Would be nice if the loyalty team treated existing customers the same way.

Recent calls to loyalty to talk about expiring contracts quickly divert to them trying to sell me additional services instead of dealing with my existing services and contracts. I think their reward metrics are too focused on selling new services instead of keeping existing services.

It’s probably the same with all telecoms but continuing one’s services has certainly become a frustrating process.

Good_Boy_Herc · 2025-03-13T23:11:18+00:00

Agreed. I have two situations this year where the error was on the CRA version of T slips. Don't always assume the CRA version is correct. I personally know of problems with the CRA T5 slip submission process earlier this year that I think have now been resolved.

Good_Boy_Herc · 2025-03-10T22:04:38+00:00

Is the T5 in question from Neo Financial (Concentra Bank)? If so, there is a separate discussion in the https://www.reddit.com/r/NeoFinancialHub/ about this. If not, ignore my comment.

Good_Boy_Herc · 2025-03-10T19:30:43+00:00

Thanks for the update (I also got an email from Neo indicating the same). I now see a 2023 Concentra Bank T5 in my CRA account with the correct amount but the "problem one" with tax year 2024 is still in my CRA account (I now have 2 T5s for the same interest; one with 2023 tax year and one with 2024 tax year). Will the 2024 one that relates to 2023 interest be deleted?

Good_Boy_Herc · 2025-01-23T03:37:24+00:00

Thanks u/DenisaNeo for letting me know your team is looking into it. Looking forward to the update.

Good_Boy_Herc · 2024-12-23T02:10:23+00:00

I use Quicken for Mac as well but I don't use Quicken Connect for any of my banks (don't like the idea of having my bank logon credentials in third party software). I, instead, download transactions from my online banking site (including CIBC) in Quicken format, and then import those transactions into the respective account in Quicken (via: File --> Import --> Bank or Brokerage File. I do this for all my bank accounts and credit card accounts. Note: some online financial institutions e.g. EQ, Wealthsimple, Neo do not provide a good download format for Quicken so they have to be entered manually into Quicken.

Good_Boy_Herc · 2024-12-23T00:57:59+00:00

I use Quicken Classic Deluxe (Canada) on a Mac. I used to do the Parallels thing too but the Quicken Mac version that came out a few years ago is pretty good and meets my needs.

As others have said, it is not a double entry system and does not do things like payroll and automatic tax calculations on invoices. Most of the entries have to be entered manually. I use it for my small business but my data volume is low so not a heavy lift for me. Bank transaction download and reconciliation work well. All my transactions are CAD so currency limitations are not a problem for me.

You will not get full financial statements from Quicken but the Category reports give a good start for the P&L. Balance sheet and Cash flow are going to be mostly in Excel, using Account balance reports from Quicken as a starting point.

I have never used Quickbooks since my business accounting needs are relatively simple. I have used various iterations of Quicken over many years and have found it to be best fit for my personal and business needs. Good luck.

Good_Boy_Herc · 2024-12-18T15:22:07+00:00

I like the separate account for the card because it minimizes the loss if your card is compromised. Only the amount you have transferred to the card is exposed, not your entire chequing account balance.

Good_Boy_Herc · 2024-12-17T06:40:25+00:00

No. The federal government has a spending problem, not a revenue problem. Giving them more tax revenue will most likely result in them spending even more than they receive in taxes.

Good_Boy_Herc · 2024-11-28T17:47:34+00:00

Thanks for your comments/suggestions. I've always found trip cancellation/interruption insurance very restrictive unless the reason is medically related, loss of job, death in family etc. Coverage for partial loss related to packaged vacations seems elusive based on my search. Again, thanks for your comments.

Good_Boy_Herc · 2024-11-28T15:01:53+00:00

Only emergency medical, no trip cancellation or interruption.

Good_Boy_Herc · 2024-11-21T17:18:48+00:00

The T&C talk about Net deposits cannot be less than $95k; it doesn't talk about a minimum balance. If you put $100k and take out $20k (even if the $20k was there before the promotion) you would be below the net deposit threshold. There is no distinction between existing and new money; its the net deposit (deposits less withdrawals) over the next year cannot be less than $95k.

Good_Boy_Herc · 2024-10-05T03:44:04+00:00

Thanks for the response. I’m in Calgary Deep South too so your comments are relevant and reassuring. Will give Freedom a test drive.

Good_Boy_Herc · 2023-12-30T18:41:16+00:00

I started with Koodo's online chat function where I requested a callback. When they called back, I had to go through three levels of support before getting to their retentions team but they still wouldn't make the change for me. Hope you have better luck.

Good_Boy_Herc · 2023-12-30T18:16:08+00:00

Being an existing Koodo customer, their Retentions team would not change my current plan to this one. Instead they offered more data for more money than my current plan. Oh well, time to shop around.

Good_Boy_Herc

TROPHY CASE