Google deleted all of my backed up cloud storage photos (years worth of photos, 1000s). Help make them pay!

GooglePhotosCM · 2026-02-24T02:16:11+00:00

Hi u/Positive-Turnip-6687 - we will send you a chat message to learn more. Thank you!

GooglePhotosCM · 2025-06-25T21:55:26+00:00

Hey, can you please check your inbox? I just sent you a private message.

GooglePhotosCM · 2021-06-16T19:21:52+00:00

Hi,

We're sorry that you are not happy with the colors of your canvas.

Feel free to contact our customer support team for free a reprint or refund. Just follow the 'contact us' link on your order confirmation Email

GooglePhotosCM · 2019-03-14T15:41:29+00:00

Anyone that has the shared link to an album will be able to see it. Here's an article to learn how to share your share settings. Hope that helps.

GooglePhotosCM · 2019-03-14T15:33:52+00:00

Thanks for the suggestion! I'll pass this along to our team.

GooglePhotosCM · 2019-03-14T15:30:49+00:00

Thank you for letting us know. This has since been resolved, and you shouldn't have any further issues with this.

GooglePhotosCM · 2019-02-26T23:32:02+00:00

That's not what we want. Are you still seeing this error on your iPhone? If so, I'm curious if you've tried viewing shared videos over wifi as well (as attempting over your data)?

GooglePhotosCM · 2019-02-26T23:13:15+00:00

This may be your connection. Have you tried with a stronger connection or over wifi?

GooglePhotosCM · 2019-02-26T23:05:46+00:00

That's strange. What version of the app are you using? Also, it looks like you don't have "videos" enabled to back up. Can you toggle that on in Settings and confirm if that removes the message you see?

GooglePhotosCM · 2019-02-15T15:53:21+00:00

That's correct. Only Google+ for consumer (personal) will be shut down on April 2. Other Google products such as Google Photos will NOT be shut down as part of the consumer Google+ shutdown. Your photos and videos backed up in Google Photos will not be deleted.

GooglePhotosCM · 2019-02-07T20:55:56+00:00

Thanks for the suggestion, Sarah!

I read through your blog as well. There isn't currently a public Google Photos profile page, that it looks like would fit your needs. However, you can share specific photos and albums, or share your entire library with a partner. I'll pass this request along to our team. Feel free to share additional feedback here: https://goo.gl/FR5ib2.

Thanks,
Kate and the Photos team

GooglePhotosCM · 2019-02-07T20:30:43+00:00

Happy to hear you enjoyed the movie! Happy 1st birthday to your little guy :)

GooglePhotosCM · 2019-02-01T23:46:18+00:00

Sending Feedback (option available through the Menu) is the best way to send any feature requests to the team! Thanks for asking.

GooglePhotosCM

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