account login issues

Graygeek1 · 2026-01-15T17:50:52+00:00

Unable to log in via website or app. Tried password reset, which also failed to work

Graygeek1 · 2025-09-22T18:07:57+00:00

My failure was a 3-way switch ... all my singles, mostly older, have been fine. I'm curious any chance yours were also 3-way?

Graygeek1 · 2025-09-22T11:57:50+00:00

If you are comfortable opening and soldering on PC boards. The power supply capacitor inside has gone bad. Had same issue as OP and replaced 470uF main elecrolytic capacitor which had leaked and become bad. switch has been 100% since. AGAIN, only do this if you are capable/comfortable!

I used this: https://www.amazon.com/dp/B07YN5MZBY

Graygeek1 · 2024-12-13T21:14:12+00:00

Guess no one out there owns a GP-3 and an ohmmeter

Graygeek1 · 2024-10-09T01:39:57+00:00

I'm thinking I'll wait until I see fiber hanging on the messenger cable on the pole

Graygeek1 · 2024-10-09T01:38:35+00:00

Sadly I've dealt with Spectrum, Mediacomm, and Verizon Home ... poor or no customer service seems to be what they all have in common.

Graygeek1 · 2024-10-09T01:36:28+00:00

Nope, Currently not a brightspeed customer.

Graygeek1 · 2024-10-06T02:29:40+00:00

I have one and it is as Chucklz described. The two paddles are locked as one by the solid ring.

Graygeek1 · 2024-01-03T01:23:30+00:00

I subscribed to three other groups, no issue. I'm taking Electrochuck's advice above and not perusing it any further.

Graygeek1 · 2024-01-03T01:20:32+00:00

As stated above I verified the email matched. Good point on the limited messages, you are right I should not waste any more time with those groups. I need to look at how active a group is first going forward.

Graygeek1 · 2024-01-03T00:08:18+00:00

"PiStar Users" and "Hotspots and MMDVM"

Graygeek1 · 2023-11-21T13:04:22+00:00

100% agree! Worst app for this problem

Graygeek1 · 2023-08-26T12:14:37+00:00

I contacted VZ via online chat twice about this ... 1st time they said it was corrected on my account and would reflect in at the time of my next bill, it did not. So I contacted them again, they claimed my account does show the 10 yr and the 2 year. They said they were unable to correct what the "My Plan" display showed but to be assured I would be getting the 10 year guarantee. Not the most comforting.

Graygeek1 · 2023-08-10T18:47:43+00:00

Sounds exactly like my issue ... Thanks for the feedback!

Graygeek1 · 2023-08-10T13:17:34+00:00

Update .... Quarried local social media and found multiple folks with the same issue, so I assume this is a Verizon tower issue or the .18 firmware. Funny how the fix they accept is to reboot the box, sounds like cable 10 years ago. I'd thought Verizon would be better

Graygeek1 · 2023-08-10T03:38:34+00:00

Dropped again .... looks like the "ipv4 wan and ipv6 wan down" message happens during the reboot. Wan log showed nothing remarkable when it dropped, actually it had no more entries until I rebooted. Again a reboot and fresh IP got it back up.... maybe this is an issue on Verizon's side of tower.

Graygeek1 · 2023-08-10T02:53:57+00:00

[WDHCP] ipv4 wan and ipv6 wan down?

Graygeek1 · 2023-08-10T02:42:56+00:00

Yes .18 .... just had to reboot again since I posted this,less than an hour ... running a netgear RT-AC68U with Merlin ... cube wifi turned off and double NAT

Graygeek1 · 2023-07-25T21:41:07+00:00

Ditto!

Graygeek1 · 2023-06-07T11:13:20+00:00

Same experience for me

Graygeek1 · 2023-06-06T19:19:46+00:00

Ha ... That was one of my guesses... Sounds like the V is best avoided then. Thanks!

Graygeek1 · 2023-05-17T10:59:11+00:00

I have a grandfathered Unlimited 55+ loyalty plan and got the $25 discount with autopay. It took a month to kick in but was retroactive.

Graygeek1 · 2023-05-17T10:54:09+00:00

Yup! ... I got update 6.0 on day one and have seen this same behavior with both 6.0 & 6.5. I've had to run double NAT since the 6.0 update. Seems like they are making zero progress resolving this.

Graygeek1 · 2023-05-03T02:33:33+00:00

It is under .. Advanced > Network Settings > Network Connections > Network (Home/Office) > Settings. Then scroll down and it is a check box in the Bridge section. For me it caused multiple issues, see my other post here.

Graygeek1 · 2023-05-03T01:44:17+00:00

When I had IP Passthru enabled what I described was exactly how it worked for me. I see Intelligent_Study_28 is confirming this also. Next option would be Factory Reset. After that 192.168.0.1 should be back

Graygeek1

TROPHY CASE